This expectation was indeed common in tech circles in the 00’s “web 2.0” days, and it didn’t seem ludicrous. Removing government and corporate gatekeepers (like newspapers and TV networks) meant that disenfranchised voices could finally be heard —anyone could have a blog or whatever and be heard. It wasn’t crazy to think that if only everyone in the world could finally talk to each other that we could work out differences and make friendships across political and geographical boundaries.
That was the hypothesis. The worldwide experiment that is still running seems to have falsified it.
I used to agree fully with what you say. But only a few days ago it occurred to me that in the early days of the web (let's say late '90, early 2000s) I thought that the internet was going to make the world a more peaceful place: everybody would have talked directly with one another, irrespective of distances and languages; we would have understood each other better and disagreements would have been smoothed out.
Well, that didn't happen. What happened instead is that the ongoing discussions seem to stir up even more disagreement; and people are not really talking to each other, they rather signal their belonging to this or that faction. Also, the internet has been weaponised: leaving aside the organised "troll factories", any group that feels strongly about something can try to impose it to everyone else just by occupying as much space as possible. And then, if others express publicly their own ideas, don't you want your idea to be represented too? Then it becomes a shouting match, where each faction tries to fill as much public space as possible by shouting at the top of its lungs.
Part of this is the traditional media's fault. We thought newspapers and tv networks were going to die, drowned in the huge amount of available information sources. Instead, the web is still hierarchical: few media outlets shape the conversation deciding what to report on and how, then everyone else has the choice of closing ranks around the proposed narrative or in opposition to it. The dream of global peer-to-peer conversations didn't really come to be.
The Internet was how I really learned what people really thought about others, and it wasn't a nice thing to realize but it was necessary. My whole life I was suckered into this idea that people will treat you fairly regardless of your skin color, your gender, your ethnicity, the country you come from, etc. It was easy when no one would say to your face that they judged you on these things. It became difficult when you would go online and see just how many people iterated these sentiments behind a veil of anonymity.
We all thought, like the author, that access to the Internet will put people in connection who otherwise don't hear from each other, that we will be exposed to new views, be more open-minded, etc. And the opposite has happened. We forgot that the traditional barriers to intercultural understanding are still there: language, tribal sentiment, political and economic power structures, etc. At the end of the day, in a democracy the majority can do anything it wants, even if what it wants is to punish the minority. The Internet has had all the failings of a total democracy in that sense.
I also love the point the author makes at the end. Silicon Valley loves to think of itself as a bastion of rationality. But like every group and every ideological movement and every person, it has a set of core beliefs taken on faith and not on evidence. It's very possible that the core beliefs and faith on which the Internet as a radically open, radically free, nearly anarchic space was founded, are...wrong...
The internet was supposed to connect the whole world and help foster dialogue, exchange and collective creation. In the end it's a bunch of interconnected like-minded cliques stuck in confirmation bias limbo, posturing and pictures of cats.
Way back in the mists of ancient times, about 1970, a myth arose in
minds of primitive men and women;
The new Internet was like a telephone and could connect anybody to
anybody.
This 'peer-to-peer' idea was good thing. It felt exciting and
democratic. It remains a fantastic leap for humanity, worth defending
to the death.
However, for some - a possibility once becomes a necessity unto the
limit - that is to say the idea that;
"occasionally anyone could talk to anyone"
silently transformed into the idea that
"everyone should talk to everyone all the time"
whereas in fact
"most people don't want to talk to most people most of the time".
That is a problem at the intersection of people, technology and
culture. As the earliest culture-shock pundits predicted, we still
haven't really worked out what we want to use this technology for.
It would be best not to optimise too early, to leave our options open
and not let any one model dominate development - which is the theme of
resilience through diversity in the OP.
Nah, more like based on decentralized horizontal communication between real people forming 'virtual communities', right? For a couple decades it seemed like that. Are you old enough to remember the internet utopianism? Not on product reviews specifically, but on finding strangers you strangely could trust.
Yeah, and people used to think that the World Wide Web would make nation-states irrelevant and usher in a new era of unprecedented individual liberty and enlightenment. That obviously didn't happen for anybody but the very richest among us.
Nothing this guy is saying seems implausible, but I'll believe it when I see it.
I recently stumbled across some unlikely part of the web - I think it was Google reviews for a hotel in Nigeria - and people used it as some random web chat. It was very uplifting to see complete strangers just politely saying hello to each other, all from a place where good connectivity still might not be taken for granted.
It reminded me very much of how I first experienced the net in 1995: I was too amazed at talking to some random person from across the world to bother with petty arguments about politics or religion.
Now, novelty has worn off and, perhaps more importantly, for some people it's never been new - they weren't around to consciously and with great curiosity try it out for the first time. Add to this the factor of prevalence, the scale that brings and how centralized things have become.
I used to hang out on different special interest forums and IRC channels and I have to say there was as much drama, cliques, in-fighting and groupthink there as it is now. It was just smaller and more self-contained.
With today's massive community tools like Instagram, Facebook and Twitter, where there are no clear boundaries between factions or groups of interest, it's just a free-for-all: there's always someone willing to argue about something, and they're all on the same platform, which they have access to all the time, as opposed to having to deal with the diplomacy of dial-up and a shared family phone line.
If tech is to blame, it is only because it's too cheap and ubiquitous: The Great Invention that was supposed to bring us together finally has, and it turns out that we just fucking love to argue.
They weren't people with very different values. In general, they were our friends and neighbors who hadn't figured out how to use a web browser yet.
The apart-ness that some original netizens imagined for themselves was always fantasy and, I would argue, destructive fantasy when it crossed over to belief in personal elitism. Is being online to the exclusion of real world relationships with those physically adjacent to us building a new, better culture, or the digital equivalent of hiding out in the woods?
Humans are tribal by nature. Countries and borders exist precisely because we can't agree on the same set of laws, forms of government, and how society is structured.
In that sense, an open and universal internet is an anomaly. It was a great thought experiment by hippie technophiles, and "connecting the world" is a commonly parroted platitude by social media executives, but humans are far from ready to interact with millions of strangers from their own country, let alone from around the world.
If anything, all this technology that was supposed to bring us together, has instead driven us further apart. The internet is our main source of information, yet it's been corrupted by advertising, corporations and governments to spread disinformation and propaganda on an unprecedented scale, and influence the masses towards their own agenda.
We're still in the early stages of the technological revolution, but it's clear that a universal communication medium cannot exist yet. We're not ready for it. China and Russia already have isolated alternatives, and it's only a matter of time before other countries or coalitions follow suit. In any case, we can safely assume that all of it will be heavily censored and controlled by each government. Cryptography will exist in some form, but there will be backdoors for any government to exploit as needed.
Is this too pessimistic? :) I'd really like to be wrong about all this, but I can't picture a scenario where billions of us happily sing kumbaya together around a virtual campfire.
So much for the idea of the Internet breaking down political boundaries. I know it's been dead for a long time now, but there was a thought in the early days that it didn't matter where you where or who you are on the Internet, everybody has the same access and opportunities.
Much of the assumptions of the article are the opposite of the titles conclusion.
Racism and hate did not go away. People were much less capable of organizing it and normalizing it's behavior before the internet. You actually had to go vast distances to get people together before. Now, it's a facebook group or 'conservative social media' platform away.
With the dawn of anonymity began the demonstration of human nature when it does not receive local social pressures. A completely new and unique prototype of communications that bypass our evolutionary social ques.
Without identity, pressure from peers, and authority, humans are left with the freedom to choose any way they want to conduct themselves.
Sadly, humans chose to conduct themselves poorly. A result a 2nd grader could also predict. Instead of caring about the truth they care about superiority. Instead of honesty they care about being on a team.
We can censor people. Governments can absolutely create a great firewall where only approved businesses are licensed and given access by ISP's to receive incoming socket connection requests. ISP's prevent this all the time due to multi layer NAT. ISP's can lock down ports and prevent two subscribers from communicating without a server that is explicitly allowed on their IP range to do so.
Certainly, we could. But anonymity has benefits. People can discuss important matters without that social threat. People cannot seek a recourse when they are offended, cannot censor information, etc.
Ghost in the Shell had a very interesting scenario in which people would VR dive into a group chat to discuss controversial events - and it all went mostly professional and fact seeking. This prediction is so far away from what we actually have now - actual fabrication of facts and cults that surround them. People entirely uninterested in reasoning or being reasoned with. Just a room full of people reinforcing each other without any basis in fact.
Also the author disagreeing "hate crimes" being a thing: the reason for hate crimes is that individuals would organize to intimidate the lives of others that belong to specific ethnic groups. People have a right to be free from that, and it's absolutely the purpose of government to uphold that right. Organized crime has always received special laws targeting it to deter it.
I had a running theory that the spread of Internet and virtual communities would force free exchange of ideas and bring the people of the world together. I am less inclined to believe that now. Developed and under-developed nations show no difference in nationalism. Nothing short of an alien invasion can possibly bring humankind together.
"The world is much less poetic and open minded than many techno utopians would like to think".
A short read on news stories or youtube videos reminds me of that. I'm nearly always disappointed. I'm one of those techno utopians. I had great hope for the internet 20 years ago. You know, folks broadening their minds, learning things, not being so racist, finding similarities between places, and so on. And while they have, to an extent, I'm still sorely disappointed.
It's not Web 2.0-era social networking, it's a kind of tech utopianism that's been around for decades. I agree that the article doesn't make a lot of sense if you never believed that the Internet was going to automatically bring about (or be) a utopia. It's also reasonable to argue that the Internet, for all its flaws, succeeds at being an agent of social progress.
Most communication happens on the internet these days. But also, my whole point is the "friends" bubble is increasingly getting smaller and tribal. We don't interact with strangers because our communication platforms optimize and moderate them away. How can democracy work if you can't talk to and convince fellow citizens on various controversial topics?
Even on HN, I was doing fine until I started commenting on political posts. My account started getting restricted when I stated the idea that Tor and similar software being used to undermine foreign governments and the works of many tech companies in this area is wrong, that democracy works for us but the "manifest destiny" approach of forcing democracy on others amounted to neo-colonialism.
If my views are wrong and unpopular, the downvote/karma system takes care of that. What's wrong today is, moderators and algorithms are herding us into tribal camps. People have forgotten how to passionately disagree with others without hating them or excommunicating them. We are being excommunicated from each other for the crime of thinking for ourselves.
I'm afraid I suspect that it's revealing a bunch of latent biases as the web has grown to reach people from different socio-economic layers and cultural milieus. These people were always there; we just didn't hear them, because we had a pyramidal media structure controlled by elites.
One theory I've heard is that the nation state is over, and the Internet killed it. Demos, the shared group of people that makes up a voting democracy and validates democratic choice as a group will, is breaking down. People are starting to identity at global levels by social class, education and political outlook, rather than national identity. People no longer participate in the same national narrative. I think this would have happened eventually if we only had newsgroups and chain emails, it's just happened faster because we have easier to use software.
I don't think some unholy union of state and corporate control of free speech is the answer. If anything, it's a path to civil war, eventually.
Back in the early 1990s I was convinced that mass adoption of the internet and social media like forums/usenet groups in particular would lead to a renaissance of selfless cooperation, civic involvement, responsive institutions etc. I particularly expected that coupling this with news reporting and allowing people to comment on news about emerging issues would elevate public discourse significantly.
Not sure if you've noticed, but everyone having a say has eviscerated society and our ability to communicate with one another. We didn't evolve to be part of a global community where everyone knows everything going on and everyone has a say on every conversation going on in the world. The Internet was better when it took a little work to get access to the information you wanted.
Egalitarian cries of "Internet for everyone!" have devolved into bullshit that ruthless companies looking for more profits have co-opted. Again, it's not like it would have worked out anyway.
The Internet before the Eternal September began is worth knowing about, even worth mourning. The difference was not one of tech vs. non-technical, or of utopian vs. practical, or whatever rhetorical characterization of things best helps this author's aims. The difference was that it felt like a community one could come to know, even if and when there were strong philosophical differences between people. The influx of people made this sense of being a part of a group of real people impossible. Scale affects things.
This article misses what really happened, and tries to read what happened then through a specific, contemporary political lens — its conclusions are predictable from early on in the article, and roll out just as predicted. Those who whine about gatekeeping are generally seeking to become gatekeepers themselves; this article is not excepted from this rule.
The real problem of the Eternal September is not the noobs; the problem is that the legitimate demands of non-technical people to be able to have online access has led to the removal/deep hiding of the communication tools more technical users were building and expected to be able to use (perhaps we could call it the iOSification of everything). Example One: Google's dumbing-down of search, making it partially useful for casual users, and anti-useful for those who want to be specific, targeted, and deep in their searches. A tiered-level internet (accessible to all, but not built for the LCD) would be far preferable to what we have right now, and would help to build actual communities.
That was the hypothesis. The worldwide experiment that is still running seems to have falsified it.
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