Hacker Read top | best | new | newcomments | leaders | about | bookmarklet login



sort by: page size:

It could be upgraded rather than uninstalled.

This would probably be the best option – if you remove functionality, make the upgrade optional.

Upgrade? You mean re-write.

This so much. I would have upgraded at least twice already if that was an option. Sadly, it isn't and that's why I still use a pretty old model hoping it doesn't get too obsolete soon.

They should release a patch to remove that feature or add a replacement then, but I guess forcing people to upgrade sounded better to the finance folks.

Upgrade

This isn’t really an upgrade, it’s the system still being commissioned.

See the last paragraph of my post for a link to more info.


I just don't have the option to upgrade here. :-/

While it's a good idea. Some times if something is not broken, there is no need to fix/upgrade it

I am wondering why no in place upgrade? Are they concerned by doing “—-link” there may be data corruption and irrecoverable?

It's not an unreasonable request, and certainly worth some effort to improve.

That being said, if upgrade is the biggest problem, that's great news!


Is there a company that provides upgrade kit? At all? Afaik it's impossible due to complexity, even google had something similar in mind but dropped the idea bc it's too hard

If you are going to do this please add a link to something to educate a user on how to upgrade and why as just pictures like yours come off confrontational and would probably leave casual computer users (who are the ones that can actually upgrade their browser) confused and probably irritated.

Or sell it as an upgrade for next year's version.

How about offering people the option to upgrade? If they decline or don't respond, they remain free users. If they accept, upgrade them.

Am I missing something?


A 12-step upgrade procedure is insane [1] [2]. It's like they want people to ditch their product. I have an extremely basic setup that took 5 minutes to start using. Why is this not a one-click upgrade?

[1] https://i.imgur.com/uZmfUfJ.png

[2] https://support.google.com/analytics/answer/10759417


There are people who don't need to do that. Their use case may be writing the monthly newsletter for the local rabbit breeders club, or writing that novel they've been working on for decades now (and totally are going to finish any day now! I can relate, because I've got two or three of those saved somewhere).

To these people, there are no benefits in upgrading.

(Also, I've spent a lot of time teaching my parents not to open office documents attached to emails, as that has become a popular way for people to spread malware.)


Reasons for why you might not want the upgrade:

https://www.reddit.com/r/technology/comments/3f060k/anonymou...


Excellent comment, and indeed this seems like a much saner approach. I guess one complicating factor is the risk that an upgraded system remains vulnerable, which you'd need to account for in some manner.
next

Legal | privacy