> Thank you Parag, for admitting that Twitter needs someone else to clean up the bots and spam accounts plaguing the platform.
This made me chuckle a bit. It’s like a manger thanking to their employees for admitting that a program needs a different team to be bug free. As I see it there is only one absolute: there are no absolutes.
I honestly don’t believe Twitter needs clean up. Rather user needs to use the tools at their disposal. Twitter has the best user-moderation tools and if it’s insufficient I see no reason why a third party client is not a sufficient solution.
> This whole situation feels messy and gross but I think they’re absolutely right that Twitter has massively overstepped what would reasonably be considered moderation.
On the contrary, Twitter has repeatedly failed to enforce their own rules/TOS, primarily to benefit a single extremist political faction.
> That instead of one poorly managed understaffed silo full of trolls and abusers you have 2000 poorly managed, even more understaffed systems with 2000 different approaches to moderation and content doesn't make anything easier or fixed for people who use Twitter today.
But it would effectively kill the various cat-and-mouse gaming of the entire system by spammers, scammers, and sub-nation-state adversaries.
> Twitter flagging and spamming systems continuously kept thinking that because I was tweeting so frequently I must have been a spammy bot. Which is really shitty developer experience! Twitter should enable a dev container mode for utilising its API
Heh,I had a terrible experience with the twitter api too but that's why you develop on one account and deploy with a different account. If the api limit is 100 requeste per hour make sure to limit to a paranoid limit like 40-60. Use multiple accounts if you can and need to.
Twitter uses automated spam bot detection and you'll never talk to a human for an unban. This is one of those things where you walk around the mountain instead of climb over it. Their api isn't fun but you can do useful stuff with it if you accept the limits.
> Why Twitter should feel threatened by this clusterfuck at all is a mystery to me.
I don't want to be too glib, because your technical concerns are legitimate and well-argued. But... have you actually tried using it?
It works fine! It doesn't work as well as Twitter and has rough edges, but at this point it's well past the "will it work?" stage. There are real people there posting real content and engaging in real ways. If Twitter were to disappear tomorrow, people could all just move over and... it would be fine.
So it's OK to criticize, but the idea that it's somehow fatally flawed seems weird to me. It works fine.
> What I find troubling is that despite containing the same cesspool of vile content, Twitter never got booted from Google and Apple App stores, and AWS.
The difference being that on Parler the 'cesspool' as you call it is all there is, or at least it is the main attraction.
On Twitter it is easy enough to find, but an average user mostly does have to go looking for it, or at least be following someone who goes looking for it. Twitter also does make efforts to drain the cesspool, although it can certainly be debated whether those efforts are sufficient or even being made in good faith.
> So, Twitter has to ask if its easier to put up with 9,500 not-so-active bots, or to potentially make 500 people very upset.
The latter wouldn't be such a problem if they had an established, WORKING process for appeals. Or to get in contact with a human at all.
As for the spambots: ignore them, they don't do much besides luring morons to porn sites. The Nazis and other similar trolls are vastly more dangerous for Twitter and for societies.
Giving people the choice of whether they want to accept moderation or not, seems reasonable.
For example, if twitter allowed everything that is allowed by law, but also gave people control over content that they see, then that seems fine.
There is a fundamantal difference between disallowing something, and giving a user the option of not seeing certain content.
IE, I do not believe that the block feature is censorship, for example.
> Is that really what you want?
I'd want to have the option to control the content that I see, as opposed to twitter forcing its own decision. I don't see a problem with someone choosing to allow spam to themselves, if they are OK with that.
> The fact that automatic tweets from apps are considered rude is one of the biggest failings of Twitter’s product team.
This is THE ONE THING they've done right. I'm come on Twitter to read what people wrote about stuff. Last thing we need is an emotionless machine generated feed.
> The important thing for all of us to remember, is that in any given conversation we may be idiot.
Alternative take, particularly pertinent to this situation:
The person handling twitter is not a technical person, but a customer support person who handles hundreds of dumb questions, day in, day out, from customers who have no clue what they're doing but will often throw technical terms around.
Expecting solid technical answers from a general twitter account for a business is beyond absurd.
I will not talk about the ethics and privacy issues of Twitter but about user experience and quality of content on feed.
The quality of content on your feed is as good as the people you choose to follow. Choose selectively, block and mute liberally. Keep doing this, and your feed will be fantastic.
I use Twitter only for work. I set my Trending country to some country I have never heard the name of outside of trivia books containing nation capitals.
And my Twitter experience is fantastic. Have meaningful discussions, learn new things, gain new perspectives.
> Blaming the medium for the negative interactions of the few is lazy, tired, and wholly uninteresting to me.
The medium (in this case Twitter) is in fact a part of the problem and there are very specific features that contribute to it. The quote tweet feature is a good example. It fundamentally amplifies and encourages combative exchanges and negativity through its design.
In fact looking at how a platform can prevent or encourage certain kinds of behavior/interactions is super interesting when you dive deep - I don't find it lazy or tired at all.
> I don't think you (or anyone else on this website) understand the scale at which twitter operates.
This website is full of employees (and ex employees) of Google, Facebook, Amazon, Netflix, Twitter, and any other company that has done stuff at global scale.
Scaling provides constraints, we all understand that. The interface being completely miserable to use is not because of that constraint.
> ...so they could be removed entirely and this problem would remain.
Which problem? Seriously: the only legitimate problem I know of is that Twitter gives artificial reach to things via algorithmic engagement. They literally send me push notifications for tweets their algorithm thinks is interesting.
If you retweet something some asshole says and I don't like it, I should probably just unfollow you because you could have just screenshotted the original tweet and included the image... that was you actively sending that content, and wasn't the original anymore.
(FWIW, the reason I don't trust this is because I actually further disagree with your assertion that the algorithms aren't causing reach, because Twitter no longer does linear timelines: everything you see, including from your followers, has been curated by the engagement-driving algorithm, and so if he starts down-modding stuff then it actually will work and actually will reduce reach as you will be less likely to see it even if the people you follow retweet it.)
This made me chuckle a bit. It’s like a manger thanking to their employees for admitting that a program needs a different team to be bug free. As I see it there is only one absolute: there are no absolutes.
I honestly don’t believe Twitter needs clean up. Rather user needs to use the tools at their disposal. Twitter has the best user-moderation tools and if it’s insufficient I see no reason why a third party client is not a sufficient solution.
reply