> * Twitter allows that number to remain so high to avoid introducing friction like captcha into real users' experiences
This doesn't pass the smell test in my opinion. Given that everyone who tries to create an account without a phone number has to go through the friction of getting their account locked immediately, they clearly don't care about this sort of friction. Not to mention the friction of just trying to view a tweet which has been discussed at length on HN before.
> I don't see why Twitter should all of a sudden be saddled with the responsibility...
The problem is that Twitter made a big deal about verifying candidates and partnered with a third-party organization to do so. Because of that, people believe that if a candidate is verified by Twitter, they are the genuine article. There is no need for them to be suspicious because the Twitter account has been professionally vetted already.
No one forced Twitter to take on that role. The problem is Twitter claiming to verify candidates, but doing a shitty job of it. The better alternatives are (i) Twitter not claiming to verify anyone or (ii) Twitter doing a good job of verifying the identity of candidates. What they are doing is the worst possible course of action.
> It means if you want to see a persons latest tweets, you have to login/create an account. It's infuriating. A stupid growth tactic.
It's a dark pattern, and one which only the most desperate services implement as their last desperate attempt to force users to register and login at the expense of eliminating any value the platform has to them.
> It is also copying Facebook's real name initiative by caring too much about content attribution and verified accounts (which users don't care about).
I fully agree with you, except on this point. With all the shitstorming, the mis-attribution of quotes, massive and massive amounts of fake accounts etc. going on, the Verified by Twitter program is a very good thing especially as it does not force you to publically post your real name.
>> If verification is easy and accessible, what’s stopping a real person from getting a simple verification and then loaning out their account for bot actions (for a price)?
> When you get caught you get booted off the platform.
Which may not actually be a problem for most people. The thing that's stopping me from selling my Twitter account to a disinformation network is not my fear of losing access to Twitter, it's that I care about the problem of disinformation and don't want to see myself in the news for something like that.
I'm sure there are thousands of people who'd sell a simply-verified Twitter account, and they probably wouldn't even demand that much. People are already spending hours a day trying to sell their nudes, and still only making a few hundred dollars total (https://www.nytimes.com/2021/01/13/business/onlyfans-pandemi...).
> As designed the UX is bad and cannot be fixed because of these issues.
For fun I just tried signing up and the process itself is confusing, sluggish, buggy, and ultimately didn’t work. It feels like it’ll need to improve very quiclkly if it’s going to capture any significant amount of Twitter users.
That sounds like a sweeping statement with little forethought when you're talking about a platform that enabled protests in dictatorial regimes.
Step back here: Fake users, sold by the thousands to give credibility and a megaphone to whoever shells out money: bad. Identity verification: A solution with many consequences to be weighed before jumping on the bandwagon.
And dictatures aside, I have no desire to give Twitter my ID or passport.
>> I always wondered how much is in the interest of Twitter to get rid of fake accounts. <<
Mr. Eden there found out how to identify them quite nicely without having access to internal Twitter tech, so my guess is Twitter could have done the same, but hasn't. So I think the answer is, "not much."
> Has anybody here ever even used Twitter via SMS?
yep :) I mean, both of our experiences are just anecdotal evidence pointing to each side of the argument. But in my experience, it made it easier to get onto the service.
How would destroying it prevent that again, people would just go elsewhere. You’d prevent it by Twitter thriving then clever use of algorithm suppression and shadow bans.
>I think one of the biggest challenges for Twitter is on-boarding new users.
This is worse than ever, they invest most of their effort in getting you to follow their cherry picked celeb users for your country. Then they spend the rest of their effort trying to ban you.
> That instead of one poorly managed understaffed silo full of trolls and abusers you have 2000 poorly managed, even more understaffed systems with 2000 different approaches to moderation and content doesn't make anything easier or fixed for people who use Twitter today.
But it would effectively kill the various cat-and-mouse gaming of the entire system by spammers, scammers, and sub-nation-state adversaries.
> Buying verified twitter accounts is also a non-scalable solution. Sure in the short run you could probably get quite a few, but in the long run there are only so many people.
I don't think that's a problem if your goal is disinformation or manipulation: the report this network details consisted of only 14 accounts.
> There's also a built-in compensating factor: To the extent that twitter accounts are worthless, it's easy to buy them. To the extent that twitter accounts are an important part of your identity online, people will tend to protect them. Try getting people to sell you their social security numbers.
> Right now they're closer to the "worthless" end of that spectrum. But maybe verification would change that?
I guess I'm disputing the presumption that Twitter accounts will ever be that valuable across all the members of society that the risk of loosing access to Twitter will be enough of a deterrent to any particular rando out there. Twitter's appeal seems to be mainly limited to certain slices of society (e.g. politicians, political pundits, and wannabes), and there are probably far more people outside those slices than inside them. If a rando waitress can get a verified Twitter account, and such accounts are useful for spreading disinformation, the GRU and black-hat PR agencies will probably be able to get all the accounts they'll ever need for something on the order of ~$100 a pop.
No, it’s not if you want to stay anonymous. If you’re not logged in you can’t scroll all the way down. If you try to, it’ll stop you and ask you to log in. As you probably already know, Twitter do require you to give them your mobile number to have an account. If you try to sign up without one, they’ll instantly lock you out of your new account and force you to give them your number.
> easy for anyone to respond to
No, because you cannot reply anonymously and you need an account which is in one way or another linked to your identity. Circumventing this is very difficult for the average person.
> The power of centralization, network effects, easy UI, and low expectations for well structured posts is hard to defeat.
And it can be done while giving the users the ability to stay anonymous, but Twitter doesn’t do that. Twitter wont even let you use RSS, likely because that would prevent them from gathering as much data about you. Twitter may not be as bad as Facebook, but it’s still bad. The fact that people feel like they have to use it to gain an audience is unfortunate. I hope it starts dying out like FB and gets replaced by something that’s more open and less hostile to anonymous users.
> Regularly we see researchers uncovering evidence of fake accounts
> while Twitter struggles to identify the fakes.
This is not symmetrical.
This is their job for researchers without doing this they would be unemployed. A month of effort working on a small tight part of Twitter finding a problem and they get a large payday.
Twitter does this everyday and gets no reward other than maybe a slightly better network. They just get people thinking they do nothing.
It increases the cost of attacking twitter. It does work eslse they would not annoy users by asking for it.
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