Not just that - in general, Zoom is just a videochat; Teams is an office productivity tool. It's pretty good at its function (I'm using it at work and I don't really have much to complain about, except the weird handling of code blocks in chat).
I use Teams for work. I also use zoom fairly frequently for calls with firms who use that instead. Honestly for video calls it's very much of a muchness, though I do wish Teams was a little bit less resource heavy (having said that "new" Teams does seem to be a bit of an improvement on that front). They both work pretty much as well as each other for straight video calling, they each have their quirks but I wouldn't say either is particularly better.
But as you say Teams also has text chat integrated with the company directory, and much better integration with Outlook etc. It's gradually swallowing SharePoint as well from what I can tell (which is no bad thing).
The product in this space I really dread having to use is WebEx.
Depending on who the meeting is with, at work I use Zoom, Teams, and WebEx. Teams is so much better than the other two that I can barely think of any complaints about it (note that Zoom is itself also a huge leap better than WebEx). The only one that comes to mind is that it doesn't play nice with Bluetooth devices.
This does a bunch of great things. Its focus isn’t video chat. Teams and Zoom are awful for most situations or actions. Zoom excels at [group] video chat/meetings/webinars only.
Zoom is excellent in that regard. They're doing an amazing job at accessibility. There's so much hate towards them, but, if accessibility is concerned, there's no better option. Google Meet is not that bad either. Haven't had much experience with MS Teams, but sorta kinda usable is what people are saying. Skype works pretty great. Discord is... kind of okay on pc, horrible on iOS, though that's improving very quickly.
I've used Skype (for business and normal Skype), FaceTime etc. The Zoom experience is just much better for larger groups (> 10).
I use Teams at work and would say it is comparable to Zoom in terms of AV quality (Microsoft owns both Skype and Teams portfolios, but Teams is built on a modern codebase that runs on different, markedly superior infra than Skype). Unfortunately Teams only works in the enterprise (O365), and it is still fairly new so it doesn't have a lot of the collab functionality like whiteboarding and breakout rooms that Zoom has.
Privacy issues aside, Zoom really is a better product. People are more forgiving of a product's peccadillos when it just works.
My experience (beyond Zoom) is with WebEx, Hangouts, and Teams. Zoom has a better UI for large meetings, and the audio quality is significantly improved. We just switched recently from WebEx to Zoom at the office and it's been refreshing. A few days ago was the last time I tried to use Teams, but the "only four people on the screen at a time" limitation was a no-go for our family's virtual gathering. Everyone was much happier with Zoom's video grid, and we noticed that the audio was significantly improved -- in particular how it handles multiple people trying to talk at the same time.
Exactly. I work at a large financial company and we have: Teams, Slack, Skype and Zoom.
- Zoom for large team meeting
- Slack for collaboration between our teams
- Skype for upper management meetings who are still only know Skype
- Teams is free with office subscription and our company has been pushing everyone to use it instead of using slack but everyone hates Teams. Terrible UI and slow
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