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I imagine you are in a market where the pixel is sold directly by Google.

Google has a history of trying to block users who they don’t ship to, from viewing item details in their online stores.



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How do you get to the product page, if visiting from a country that does not have the pixel for sale yet?

Google has this shitty policy that if they aren't selling it to you, you are not allowed to see it, so they redirect you away.


I think this is "wrong" in terms of UX.

I click on the link, and it should show me all the information of Pixel 5, because that was my intention when clicking on it.

If it is not available in my country, simply show a big banner saying it is not available. Why are they deferring me to somewhere else.

Users: I know I cant get it, but can I at least look at it? Google: Nope you cant. Go Somewhere else.

And this is Google's fourth year into selling Pixel Phone.


from my country the page redirects to "buy pixel 4a, 389€"

google doesn't even want to to know that later model exist


It's not the product page, it's the store. The product page is at http://www.google.com/chromebook/pixel/

Wait you have to have a Google account just to order a pixel phone? How dumb would you have to be to do that when you're doing shady reselling deals? But this is why I distrust any online transaction that cannot be done without a guest account unless there's some solid reason. There's no such reason for buying a phone.

In true google “organizing the world’s information”-fashion this page is not available in certain countries and you are not even informed that you have been blocked or that you tried to go somewhere “you shouldn’t”

This silent blocking makes me unreasonably angry.

Why is it a secret that google is selling a phone or a set of earbuds? Why can’t they acknowledge that it exists?


When I visit that link I am asked to log into my Google account.

If I open the link in private mode, I get redirected to a region picker, where Google reluctantly lets me choose US ("are you _sure_ you want to visit the US store?") From there I have to navigate to the new pixel phones, having completely lost where the link pointed.

I can't believe how difficult Google, a company that claims to have its mission to organize the worlds information, makes it to access their marketing webpages!


Because it looks like Google is using one merchant's carefully photographed image of a product for all the merchants selling that product. This seems a bit unfair.

It's an amazon decision, not a google decision. I've complained to Amazon about this multiple times.

look at 1 for a more thorough analsis

crowd-sourced inventory acquisition program using the consumer Google site. It instructed people to buy phones from the Project Fi site and list the dealer's NH address as their "home address" so phones would be shipped directly to the dealer. The buyers were then paid enough to make a profit on the transaction (probably helped by the fact that NH has no sales tax), and the New Hampshire dealer would later resell the phone at a markup

http://arstechnica.com/gadgets/2016/11/google-bans-users-inv...


1. Blocking sales, is Google or somebody else trying to open a merchant account to sell Google products and Amazon blocking them.

2. Not carrying them, is Amazon simply not having an interest in carrying the item as a retailer.

Aren't they two completely different things?


If I use Google Shopping to search for something, all it does is redirect me to the actual retailer, there's no way to purchase from Google themselves. Retailers might pay for priority placement in the search listing, but that's the extent of Google's financial involvement in the transaction. It's not like I pay Google and they hide the details of the seller from me.

Google is likely outsourcing the operation of the store to 3rd parties. Makes sense, as it would probably be more trouble than it's worth for Google to sell the stuff themselves.

Accessing the link from Denmark just takes me to a generic google products landing page with no mention of a Google Pixel Bud.

Found this page https://store.google.com/us/product/pixel_buds which links specifically to the US store where I can see the price (for the US) and specs.


Wonder why Google needs to contact your buyers for confirmation? I thought they are the middle man should be transparent in the purchase process.

Went to Best Buy to get a Pixel book and they were sold out and they shared they sold a decent amount so think Google is selling them.

Been surprised how many posters on Reddit shared they purchased one. Couple people also on this thread.


Yeah, so sort of a moot point on whether or not Google has their own retail stores - it shouldn't affected peoples abilities to see and feel real devices before they buy.

Didn't they get in trouble doing this with their amazon competitor? I remember for a while searching for things would give me options to buy them from google.

It also really needs to be mentioned that Google’s store was (is) absolutely awful for buying gear.

I wanted to buy 2 pixels from them. Put the order in, no news for 7 days, at the exact 7 day mark my order gets cancelled. Tried talking to customer support with no success because there isn’t any.

So I put the order in the second time and the exact same thing happens: after exactly 7 days, my order gets cancelled. I say f’ it and buy from a local dealer, with next day delivery.

A few days after the fact, I try using my credit card for something and my transaction gets denied (I had a -200 euros limit). I call the bank and they tell me that there’s a hold on my account from Google, for the price of both orders (about 1500 euros I think) and they are waiting for the funds so it can clear. My only two options is to talk to Google to cancel the charge (lol) or wait 30 days.

I simply closed my card and got a new one.

A few months later I started getting notifications that transactions on this card are being rejected - someone was trying to buy stuff for 1-3$ with my card but it was closed so they didn’t go through. Since I mostly use virtual cards for online stuff (which Google doesn’t like), and the physical card rarely, there is a really big chance that my credit card number got leaked from Google, but there is no way for me to prove that.

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