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About 4 hours after the news story broke though. It seemed more like damage control than anything.


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Yahoo were aware of the leak at most 45 minutes after it leaked. Damage control wasn't deployed until a day later. This is their fault. They could have nipped this in the bud by getting a decent blog post out within an hour, and contacting any news outlets who'd already run with the story.

That's uncharacteristically fast of them. An investigation must have been in place for a long while before all the press attention.

I read this news a week ago, so I think it's already been more than a day or two.

I think a week is pretty reasonable. They were probably investigating to even get an initial understanding of what happened.

Legally they have to reply in 20 days, though that's not exactly well enforced. One day is still quick, they were likely looking for a good outlet to announce what happened.

Coming up on 2 months since they hired Holder to investigate. I wonder how long that sort of thing usually takes. I assume they would want to get whatever press release that goes with that out of the way soon, to group all the bad news in the shortest cycle.

According to them it occured through July. That means it probably took them a month to figure out exactly what happened and how to disclose it.

In other note, could take a week to get to it. I'm surprised people weren't tracking this in the news.

I mean what did he expect? A 5 min resolution? 4 days sounds like a very reasonable investigation time to figure out why something complex failed.

Assuming it was reported within 1 hour

And reinstated within a day. That's how reporting content works at scale - it takes a minute to get it right.

It's unclear when it happened. 12 hours ago or 12 days ago?

If CBP is concealing information for a long time - this will certainly cause lots of negative grief amplified by press.


Can we get a little perspective? It's been less than a day since this came to light.

How about giving the people who are investigating a reasonable amount of time to investigate what happened, ferret out who is responsible and and figure out how best to move forward?


Yeah, it took them about 10-15 mins to report it on their status page despite already trending on Twitter and downdetector having 8,000 reports.

It starts to show issues now. I agree that it was a bit long before we can get real visibility on the incident.

You can't have it both ways. They were transparent. Complaining that it was 3 days after the incident is irrelevant since we don't know how much investigation was required for them to understand the problem.

It's likely that it was fixed sooner than that. I would bet they gave it 7 days before he could talk about it, so they could audit the rest of their site.

For what it's worth, all reports and screenshots of this seemed to have happened within the same hour, so it might've been fixed quickly. I definitely would expect this to get a public postmortem within 48 hours, though (maybe Cloudflare has ruined my postmortem timeline expectations).

This doesn't look like a post mortem - it is a quick reaction/apology the day after and promise of a post mortem. It doesn't seem unreasonable that they need more time to dig in to the root causes.
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