If that is 100% obvious to you, I would recommend some writing classes, along with a good bit of reading comprehension work. Good luck on your journey to meaningful communication.
Communication skills are always important in a business, and often if people can write clearly and coherently about a topic it means they understand the topic clearly and coherently.
It seems like you might be more concerned with people knowing how to communicate well. Knowing how to format their thoughts so that they will be understandable through conversation or text. The ability to adapt this formatting process to fit the audience they are trying to reach.
To add onto this, learning how to use communicative tools better is huge. I have seriously enhanced my productivity and understanding of my work by learning how to manage my inbox, write and respond to tickets, and share information via effective Confluence posts.
Interests must align. People must know common jargon which convey high density information faster. I would like to have positive ROI on the conversations that I have.
This is the thing I find really puzzling. Being able to read between the lines of virtually any kind of communication (but especially business communications) is kind of a superpower. I can only come up with cynical reasons why it’s deprecated.
I understand anxiety, but at a certain point, we, as an industry, need to put our collective foot down and say that an ability to communicate efficiently in written-form is a mandatory qualification for success.
I am talking about business communications in a regulated sector.
reply