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This is true, but “toxicity” seems to arise much more frequently in some people than others.

In Robert Sutton’s book, “The No Asshole Rule”, he describes what it takes to be a “certified asshole”:

> A person needs to display a persistent pattern, to have a history of episodes that end with one “target” after another feeling belittled, put down, humiliated, disrespected, oppressed, de-energized, and generally worse about themselves.

Put another way, in the series “Justified”, Raylan Givens opines (paraphrasing here):

> If you come across an asshole in the morning, well, you just met an asshole. If you’re coming across assholes all day long, maybe _you’re_ the asshole.

Assholes at work create a genuinely toxic work environment. People get sick, quit, and even commit suicide.

It can be argued, with some merit, that this differs from the Internet in that the assholes are usually in a position of power to abuse their subordinates, while on the Internet - at least in chat rooms and the like - people can withdraw from hateful environments by just closing the tab on the browser.

That’s not my point, though; I’m asserting that people who show a “persistent pattern” of promoting hatred of particular groups, inciting violence, and convincing people of harmful information through lies, half-truths, and myths, deserve to be labeled as “toxic”, and can be far more dangerous to society than a common or garden corporate asshole, because their messages can - and do - influence millions of people towards antisocial or, at very least, irrational thoughts and activities.



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I think what this boils down to, and is extremely apparent in those quotes, is communication skills & style.

People with very controversial beliefs (and in a free & diverse society, everything is controversial in some relative axis, hence we need to extend measures of freedom to each other) can still act civilly, or they can flail and be problematic on forums. That's not a feature of their beliefs, but a feature of their behavior (stubbornness, arrogance, etc). People who have fully "correct thinking" in some scope can also be disruptive, poorly behaved members of discussion-based communities.


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