> To ensure that these rates were not artificially low due to usability issues, we also confirmed in a separate qualitative test that users were indeed able to find and operate the disable functionality if they desired to disable Page previews.
(From their AB article)
Your inability to figure out how to disable it was already counted as success!
> the rates of disabling the feature are negligibly low?—?a strong indicator that people find it useful.
https://medium.com/freely-sharing-the-sum-of-all-knowledge/w...
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