While I've had issues with macbook pro's and 2 older iphines (all new when given to me), that's really the extent of my personal experiences. I've heard good things about them from others, so assume my experiences are a-typical.
I've never dealt with an apple support person, all my interaction has been through my companies tech staff who are competent.
Specific to apple hardware, it just seems better than the average windows/linux/android hardware, but you pay for it and can often find equivalently good hardware for a similar or less premium.
at the end of the day, use what your family IT guy will support for free, and if you're an IT guy, use what you like.
I've never dealt with an apple support person, all my interaction has been through my companies tech staff who are competent.
Specific to apple hardware, it just seems better than the average windows/linux/android hardware, but you pay for it and can often find equivalently good hardware for a similar or less premium.
at the end of the day, use what your family IT guy will support for free, and if you're an IT guy, use what you like.
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