This article seemed inconclusive. They identified some differences of factors between things going right vs wrong but didn’t follow through with a scientific study.
Atul Gawande’s “The Checklist Manifesto” comes to mind, where he argues that even experts need checklists to walk them through the key steps in any complex procedure. These complexities are such that it is easy to forget a key step or two. Following such checklists or written procedures minimize errors. He then shows how using checklists improves successful outcomes significantly.
Atul Gawande’s “The Checklist Manifesto” comes to mind, where he argues that even experts need checklists to walk them through the key steps in any complex procedure. These complexities are such that it is easy to forget a key step or two. Following such checklists or written procedures minimize errors. He then shows how using checklists improves successful outcomes significantly.
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