Thanks for the suggestions! I'll look at the privacy policy again and see how I can make it more clear that we're not abusing users' trust.
I did look at mailbox.org. It's about double for their lowest monthly plan, which is reasonable.
Where I hope Purelymail will shine is that it scales a lot more naturally (once you hit mailbox.org's 2 GB cap, you upgrade to a plan that's 2.5x more expensive), it enables use cases that'd get you frowny faces from other providers (because we charge appropriately), and there's no surcharge for things that don't actually cost more.
Want a dozen usernames? Sure, whatever. Need a hundred users? Sure. Store 2 TB of mail for some reason? We've got you covered.
The downside, as you point out, is that the pricing gets a bit scary and I need to work on making it feel safer.
Yep, that's why I specified "end user" and "set aside internal company e-mails".
I never thought about the idea of having a "family domain", it could be a nice idea, though I guess its naming could be a possible venue for in-family disputes?
Rather than having in-family disputes, I've had relatively poor luck giving way vanity email addresses to family members. There's a lack of understanding and interest in how the email address would work in combination with an existing email account.
My name is "Mark Stosberg" and my email is "mark@stosberg.com".
1) my mom won't have an e-mail address with the surname of her first husband (my dad, passed away)
2) my brother-in-law (brother of my wife) surely won't have it
3) my cousins all have different surnames
4) my wife may accept one, but I talk with her every day and when we don't meet or talk via phone we tend to communicate via post-its on the fridge or similar
The pricing would definitely be much easier to understand with a calculator.
However, I have no quarrel with the approach to pricing here. In order for a service like this to succeed with very established incumbents, it needs to differentiate itself enough to carve out its own niche.
Sent externally means to a different account or provider. So basically, sending email to yourself or other users using your account is much cheaper. (There's no spam worries there.)
I did look at mailbox.org. It's about double for their lowest monthly plan, which is reasonable.
Where I hope Purelymail will shine is that it scales a lot more naturally (once you hit mailbox.org's 2 GB cap, you upgrade to a plan that's 2.5x more expensive), it enables use cases that'd get you frowny faces from other providers (because we charge appropriately), and there's no surcharge for things that don't actually cost more.
Want a dozen usernames? Sure, whatever. Need a hundred users? Sure. Store 2 TB of mail for some reason? We've got you covered.
The downside, as you point out, is that the pricing gets a bit scary and I need to work on making it feel safer.
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