What? Seems to me like the core question the user had (free or not) was a) was this removed? & b) where and how can I read about its removal, it’s not in the notes?
None of those questions were answered without repeated requests for the information. That’s shady. What exactly are you seeing that I didn’t?
Yup. They must be A/B testing AI-generated support discussions, because that's the only explanation I have for why someone would call a perfectly reasonable support request as "having an attitude", and the avoidance to engage with it "heap of support".
I agree. This is just another example of why freeware or free tier offerings can be a bad idea. Suddenly you have a large population users who will never convert yet are perfectly happy to suck up support hours.
I think you miss the point. Having a smaller number of paying customers means you can build a more focused product and not cater to so many use cases. It also gives you a remedy when a customer feels wronged. In the case where they pay and are unhappy you can refund their money. In the case where the user didn't pay you have less recourse.
I'm guessing this user is like myself; someone who _purchased_ 1password back when it was $40-60.
Yes, I appreciate the fact that they're continuing to support things, and I am glad that they're finding a revenue model that supports their team, but I very much like my current setup and still haven't upgraded 1password on my Mac past version 3 because I like the old model. Skipping updates on iOS is much much harder.
I would probably pay a flat $40 again for an upgraded version with a standalone license if such a thing were still available.
If I have to paraphrase and use a popular dialogue, the first rule of the standalone license is you don’t talk about the standalone license. You won’t find anything in the website. You’d have to email support to figure out how to buy it. It’s that big a secret.
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