Hacker Read top | best | new | newcomments | leaders | about | bookmarklet login

By a cashier. Perhaps a manager would have been better to ask? "Lied to" is maybe hyperbole. "Got the wrong answer"?


view as:

The point is - I didn't "ask" anybody to upgrade, this was pushed harder than a time share.

How about I rephrase: "I felt lied to and taken advantage of, and I decided not to bother being a customer any longer, given that I shopped there very infrequently and despise high pressure sales tactics."

In the end, this is about my personal customer experience, which I've subjectively decided sucked enough to outweigh the utility I got from Costco membership. I can't stand pushy salespeople, and I basically argued with the cashier for several minutes telling him that I didn't want to upgrade. I said no at least five or six times.

I should have just stuck to my position, but after I was told that there was literally no way to lose money even if I never took any action to get a refund, I caved because I wanted to go home.


Wow. That was a dick move on their part.

Legal | privacy