I'll happily admit that sometimes, especially once, becoming everyones favorite sysadmin took way less effort than it should take.
That said: either I've been extremely lucky to work with smart and nice sysadmins or you have been extremely unlucky or you are posting hyperbole.
Edit: In reality it also goes both ways: I had one particular user going to my boss because "we sysadmins were totally unreasonable" or something. So my boss told me (since I was both the group leader for user support and also the defacto user advocate) to do whatever it took to make him happy. As far as I understood from the IT manager it was some program that wasn't in our official repository that he needed or something.
Turns out it was a "music program". This left me wondering since that particular user was in management. Then he gives me the name of said "music program" and it is limewire and the reason he need it is for his kids.
At that point I became "unreasonable" towards him as well ;-)
I'll happily admit that sometimes, especially once, becoming everyones favorite sysadmin took way less effort than it should take.
That said: either I've been extremely lucky to work with smart and nice sysadmins or you have been extremely unlucky or you are posting hyperbole.
Edit: In reality it also goes both ways: I had one particular user going to my boss because "we sysadmins were totally unreasonable" or something. So my boss told me (since I was both the group leader for user support and also the defacto user advocate) to do whatever it took to make him happy. As far as I understood from the IT manager it was some program that wasn't in our official repository that he needed or something.
Turns out it was a "music program". This left me wondering since that particular user was in management. Then he gives me the name of said "music program" and it is limewire and the reason he need it is for his kids.
At that point I became "unreasonable" towards him as well ;-)
reply