To me, Google seems like a company completely run by engineers, and perhaps these techies in their silos compete so much, that they do want to "integrate" their stuff with broader teams.
Like say, Waze team does not want it's features integrated into GMaps.
How else is there so little order? A complete opposite of Apple it seems.
Google is very much a company run by PMs. It's just the PMs are rewarded for launching products, and not maintaining them. In other words, the larger the Google graveyard, the more bonuses are being handed out. People are doing what they're being incentivized to do.
Google's culture is fundamentally broken. I don't think it's possible for them to fix this. I'll probably take a short position on Google in the medium future.
I wouldn't take a short position in a company based on the frequent closure of trivial, money-losing sub-ventures, especially if their main money-making businesses were healthy and growing. It'd be like shorting Apple based on the poor performance of the XServe business in 2009.
Also, it can be really expensive to hold on to a short position for a long time so it might not be a good idea even if there were more substantial reasons to take one.
Especially when they have tons of counter examples: Android, Youtube, Gmail, Docs, Drive (and all the educational contracts those include), Cloud... I'd be willing to bet that if I wanted to use the Internet and not interact with Google I probably couldn't do it for long. At the very least I'm willing to bet that some organization I need to interact with is using Gmail for Business.
To me the real question is: what will come of these antitrust investigations into their targeted ad business?
That's the cash cow upon which their stock price is ultimately based. They've been able to get away with a lot of failures because ultimately advertising is such a huge business for them.
But if there's any move to break apart that business or regulate it in a way to create more competition in the market, to me that could be the thing that could start to undermine their share price.
I opened the article expecting to agree with it, then I got to the part about "does anyone use google flights instead of travelocity" and started to wonder if it was satire.
Why wouldn't people use Expedia? Honest question. I don't use it a lot; I usually book air and hotel direct. I do use other services as well on occasion but Expedia can be useful for discovery if nothing else.
Last time I used it, you get results shown which eventually you can't buy, and I remember surprising surcharges (like for paying with cc or so). Was so annoyed never used it again.
Flights - wierd fare classes that dont have the normal options re changes and cancellation, no recourse through the airline if there are any issues
Customer service - hours on hold, and you have to call them to change anything, the hotel/ airline wants nothing to do with you
Hotels- treated like a 3rd class citizen, no points, cant use your status if you have it, worst room, I have been charged extra "urban fees" at the hotel on these fares. Hotels (business hotels anyway) dont want you to use Expedia and treat you like shit if you do.
I expect they have a niche for infrequent, budget sensitive, travelers as I have seen deals on there, but if you travel regularly, or expect plans to change, stay away.
What I like about google flights is how minimally commercial it is, it really looks just like its reporting fares, not flashing promoted bundles of things in your face.
I've had exactly one experience with Expedia. I'm firmly in the "book directly" camp for all the reasons you mention but my wife booked a hotel in Beijing with them.
We travel from where we are in China to Beijing, show up to the hotel, and they have no idea who we are. They're really apologetic but they show us the Expedia interface they have that definitely doesn't have us on it, we double-check our booking and make sure we're at the right place, etc.
So we call Expedia. They're like "Oh so sorry, we'll have to call the hotel. Please hold." They come back and say no one answered. We're standing there with the front desk staff in front of the phone and we all saw it very obviously not ring. We confirm the number with the staff, they say they'll try again. Still nothing. They hang up on us.
We call the hotel's number from our own phone, it rings.
We call Expedia back and try again. They try calling the hotel a few more times and finally tell us there's nothing they can do. So I tell them to just cancel the reservation then since it's obviously useless.
They tell us they'll have to escalate it to some other department who will contact the hotel and determine whether we're eligible to cancel without penalty due to the short timeframe for the cancellation. I told them if the charge hit my credit card I'd dispute it, but they're welcome to do whatever they feel is necessary.
So in summary: Booked hotel. They did not put booking through. They were unable to rectify the situation. They told us they may choose to charge us anyway. It cost me like $15 in international roaming charges.
> What I like about google flights is how minimally commercial it is, it really looks just like its reporting fares, not flashing promoted bundles of things in your face.
Exactly! I use it because it is the craigslist of flights. I don't want to be sold a zillion things, I want to simply plug in the trips I'm considering and view the best available options. Flights is great for that!
TD Bank in Canada require the use of Expedia to redeem travel points on some of their credit cards. They run their own version of it, too, under the sketchy "tdrewards.com" domain (instead of the unspoofable rewards.td.com).
I had the exact same thought: #1 I use Google Flights all the time. Daily, sometimes. #2 Google Flights and Travelocity aren't comparable in their utility.
Flights is my fourth favorite Google product after Search, Maps, and Translate. I used it all the time when travel was a bit more feasible and I hope to make use of it a lot in the future. As a traveler, it's powerful.
I'd love to know the internal strategy, assuming there is any. Because my first question before allowing a FitBit acquisition would be, "how do I know you're not just going to soon abandon your new toy, as was done with WearOS?" I mean, Google had a serviceable OS, that they just seem to have given up on.
Strangely, Samsung is toying with the idea of switching to WearOS in their new Galaxy 4 watch. I did buy a Galaxy 3, and even though I own a Galaxy phone, I did not like the experience and eventually returned the watch. I was optimistic about the possibility of a new OS on the 4th gen, until I looked into the current state of WearOS. I would like to imagine that google might use some of their newly acquired talent and IP to revamp WearOS in time for the launch of the Galaxy 4, but I am not holding my breath.
It seems to me like their goal with FitBit is data acquisition. They already have a massive amount of location and purchase information from millions if not billions of people around the planet from Android, Google Search, and YouTube. If they can get information on health status too, they can probably further improve their advertising system to improve ad relevancy. They can use that information to make targeted investments. Plus that data would be worth an incredible amount to insurers and three-letter security agencies.
Even if Google were to actually sell data (which they don‘t and never have. Selling targeting is way more profitable). They straight up legally couldn’t with health data because of regulation like HIPAA.
Google isn't a HIPAA covered entity in this context. The data gathered by consumer fitness trackers isn't legally considered protected health information under current federal regulation.
I'm not sure that phrase fits with your examples. Google has some products it has purchased that are doing well. But... Only a small number compared to the things they have purchased that they killed. Such that the legion is likely on the other side. Now, they have some behemoths that they bought.
The general feeling I get, is if a product I have bought had the parent company change hands, I can expect greatly diminished support.
With Google, it is super frustrating. They seem to gas light products/markets, and then just walk away when the initial flare up doesn't immediately take off. I liken it to trying to make a camp fire by just throwing kindling at the fire pit and then not doing anything else.
youtube has perhaps an even bigger malinformation problem than most social media. doubleclick was purely an anticompetitive acquisition, and was never a net positive for the internet anyway. and they are doing their best to wall in and destroy all the things that made android a good choice over ios, while falling behind in all the areas ios is advancing.
youtube certainly has its problems, but I wouldn't call it garbage. just yesterday I came across this gem [0] that really changed my perception of pop music (I'm one of those people who ordinarily wouldn't listen to anything that plays on the radio). I was taken aback by the level of effort, knowledge, and production that went into it. content like this simply did not exist fifteen years ago.
Google maps, google docs and a few others were also bought, but have been integrated and are not considered trash by the majority of people - quite the opposite.
I don't know the fate of Fitbit, although I can guess, but the fate of Samsung's anything connected with Tizen is pure DOOM.
Why does Tizen spell DOOM? It is a huge C system that traffics exclusively in pointers to void. Yes: it is full of typedefs to void*. Do you need to know anything else?
So, in whichever way Google flubs Fitbit, at least Samsung is out of their way.
My question is, what has gone so very, very wrong at Samsung as to have led them to pick up Tizen?
It's certainly possible that Google would kill FitBit, but I have a feeling they're looking far ahead and seeing the potential in being the predominant biometrics company. Biometrics may be the next frontier in how Silicon Valley will make money from our data. Run of the mill internet data mining has been done to death, but if Google can get everyone to wear devices that will provide health data to potential buyers, that seems like a huge win for them.
My suspicion as to why Google hasn't grabbed the accelerator on FitBit just yet is they're waiting for other companies like Oura to prematurely release their next "big thing" before they choose to blow that competition out of the water. There's a lot more that these companies could be doing with their fitness trackers, and it's a matter of who does it first at a large enough volume.
> Biometrics may be the next frontier in how Silicon Valley will make money from our data.
If that's the case, it's only likely to be so for a very few years before we start seeing at least the more progressive jurisdictions like California putting severe restrictions on how that data can be used—not just "with consent", but "at all", given how easy it is for them to tack any kind of "and we get to sell all your data" clause into a user agreement.
I agree and mostly disagree with the article.
Youtube was a good buy. Google bought a sat-imaging company that was a good buy. GSuite is good. Android and the Pixel are pretty okay. Google Scholar is dope. There are a lot of things Google is doing well. Google is full and smart people and they have done a lot of good stuff.
They also have struck out a lot on new technology ventures as the article mentions.
I like what Google is doing with their "X, moonshot factory" but I think, again, there are examples of picking strange things to sink a lot of money into (project Loon for instance).
But Google is hardly alone... MS, Yahoo, Facebook, etc. all have their venture failures to counter-balance successes.
Overall I think Google is a well run company and generally knows what they are doing on the balance.
Meanwhile,the article authors works at Zdnet... just saying.
Investing any time in a Google project is a risk, given their track record. I think I'm most sad about Project Ara. That seemed genuinely innovative and environmentally responsible. Axing Hangouts means I'll probably have to use Skype/Zoom/<insert malware here>. Working with Google on an academic project was terrible. They failed to deliver promised features in Google Earth Engine (i.e. the developers personally promised us). Result: I'm blocked from coding and open sourcing the features myself in another big data platform, and we have a completely unreproducible study because we had to rely on a bunch of awful hacks to get it to run.
Hangouts is the one I'm most personally frustrated by, too, but what I'd really love to see rise up to replace it is an open protocol with a reference implementation client that's similar to Discord (broadly, anyone can create a "server" that's independent of actual physical servers, each server can have more-or-less arbitrary channels, most importantly both text and voice/video, supporting inlining of images and some other nice modern QoL features that, say, IRC lacks). It frustrates me no end that all our common "modern" communications platforms belong entirely to one company or another, and will only be allowed to exist as long as those companies can continue leveraging them to maintain an income (one way or another).
I've heard some good things about Matrix[0], but I'm even a bit wary of any "open" protocol that's backed by a single for-profit company. However, I don't know of anything out there that's better right now.
The trouble, as always, is getting the people you want to communicate with to agree to use it, too...
Matrix is interesting, I'll have a look, thanks. Signal is the only video call capable chat app I know of I would genuinely trust.
Unfortunately the killer P2P protocol, BitTorrent, has been a victim of its own success, I imagine it'd ge tricky to get a BitTorrent protocol based video app into the Apple App Store, for instance.
I suppose it's the App Store in question that defines the limitations of a P2P video/chat app, I realise I don't have enough knowledge of those limitations to comment further.
I'm not sure if BitTorrent is a reasonable solution to the problem of P2P video chatting, since the power of BitTorrent is in having many nodes all sharing the same content and able to send parts of it to a new node seeking that content.
Realtime chat doesn't seem amenable to that type of optimization.
In any case, I don't think the problem here is primarily in the technologies being used; I wouldn't exactly call real-time video chat a solved problem (I'm sure there's room for plenty more optimizations in it over the next few decades), but at least as I understand it, it's definitely one for which there are plenty of available open-source stacks available.
The problem is in a) designing a robust protocol/API that can be implemented by many clients and servers (that fulfills my basic requirements above of "basically Discord, but not controlled by one company"), b) writing a solid reference implementation of both the client and the server, and c) (perhaps most importantly) getting other people to adopt it so it's more than just Failed Competing Standard #27.
Go buy a Fitbit today. Incredibly, against all odds according to this article, you still can. They make new ones every 6 months. They may not have the high-performance 60hz display tech of the AW, but look past that and its a better experience than AW (and I use an iPhone; I still prefer Fitbit).
Week long battery life on all models. Truly continuous heart rate monitoring (versus AW's "I'll take a reading maybe once every five minutes unless you're working out"). Great range of devices, from $50 trackers to $300 super-watches (ALL of which are still cheaper than the $400 giga-watches that Apple physically cant not make). Sleep tracking, without worrying about battery life?
Apple Watches are a jewelry phone companion. That's what they do, and that has value, for some people. I've never seen that value. My value is specifically in fitness; Fitbit is Just Better at that.
I actually have the opposite complaint. I would like my doctor to have access to info from my Apple Watch. Certainly I trained before a smart watch but I didn't necessarily know how fast I was going, if my metrics (like v02 max) were improving, how its affecting my heart, etc. Why would I care if Tim Cook could theoretically look up my resting bpm?
> Why would I care if Tim Cook could theoretically look up my resting bpm?
Because a company can tie the timestamp of your BPM reading to your activity on your phone/desktop/what have you and judge your emotional response to whatever you're doing at the time. Psychotic as this may sound, it opens the door for a lot of particularly Orwellian mass surveillance under the guise of targeted ads. They wouldn't be knowing just what you do or buy, they'd know how you feel about it too.
Some of the largest players in the fitness tracker market such as Garmin, Suunto, Samsung, and Coros are hardly "Silicon Valley" companies. Sure it's possible to train without a smart watch, but having one makes it much easier to follow a structured training program, measure your progress, and share data with coaches and friends.
Didn't people travel before the advent of the "wheel"?
What I want is a fitness tracker that doesn't require me to create an account or store data in the cloud, where I can just transfer the data to my computer using USB or Bluetooth or something like that.
Apparently I'm the only one because such a thing doesn't seem to exist.
Such things do exist, particularly for medical purposes. What type of "fitness tracker" are you after? Explain more and I am certain that i can offer at least three sensing devices that suit your needs that record data offline.
It's certainly not the culture which kills many such aquisitions. It's the management, its PM's. It's not a culture problem, it's a structural problem. Culture is extremely good there.
Ok so the article is garbage and the author loves to claim things without data just for the sake of cementing his opinions.
Past that, I think it would be interesting to see how Google is going to operate Fitbit moving forward. I personally never found Fitbit attractive (as a product or company) and for the time it was public neither did Wall Street.
I think companies like Fitbit and GoPro will always struggle to create a defensible position in their market. On one side you have Apple squeezing pressing with their cult-like brand and high quality, taking all the upper-end of the market.
On the other side you have the Chinese brands leveraging thier efficiency to create products that serve the lower-end of the market. They compete on price but also have a lot of upper room to apply their efficiencies and squeeze market out of the middle.
And who is the middle? A company like Fitbit that has to compete on both ends while trying to avoid cannibalization.
I think Google's opportunity is to fold that wearable business into their smartphone business and attempt to gain terrain with very tight integrations that can't be used by their Chinese competitors. I don't see any other way for them to win with this acquisition.
I was wondering why a post from 2019 is appearing now. So I checked out the submitters history. This dude seems to have a hard on for Google's failures.
Said person has submitted "How Google will Collapse" no less than 5 times.
Before anyone jumps on to trashing that person, may be the person didn't realize it themselves and your comment would give them a chance to realize it and remove the bias if any.
Totally! I can't live w/o my Withings watch with the Nokia logo. It's so energy efficient, it wakes me up, tracks my physical activity and heartbeat - it's an engineering marvel!
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