I'm probably missing it. I've used Photoshop since version 1 and owned a personal copy since version 3 (mid 90s). When new features were added i'd evaluate if I wanted them. I generally upgrade every 2 versions for $199 or which is ~$50 a year.
Subscriptions raised that to $240 a year, a 480% increase. Further, since subscriptions were added no features I want have been added. But, I can't just stop and use some version, stop paying and the software stops working.
I see no evidence that Adobe's subscription model has let them invest more effort in making the product great. In fact it's the exact opposite. Before they had to add some features to entice you to pay for the upgrade. now they can just do nothing because you're "renting" the software.
Figma is crushing Adobe XD, not Adobe. But we will never know the exact reason for the increase in R&D spend - but without the increase in revenue they would not have been able to afford this investment in R&D (R&D is approx 60% of their revenue).
Again it's impossible to define cause and effect, but OP's claim that they are investing less in product after introducing subscriptions is spurious - R&D has dramatically increased almost exactly in line with revenue.
This is the major problem. I do know indies who have used workarounds just so they aren't held hostage. I wouldn't use subscriptions for my own personal creative work. So, yes, the customer base is indeed changing- to those who mainly work for others.
Subscriptions raised that to $240 a year, a 480% increase. Further, since subscriptions were added no features I want have been added. But, I can't just stop and use some version, stop paying and the software stops working.
I see no evidence that Adobe's subscription model has let them invest more effort in making the product great. In fact it's the exact opposite. Before they had to add some features to entice you to pay for the upgrade. now they can just do nothing because you're "renting" the software.
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