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zucked | karma 1101 | avg karma 3.81 · 2022-05-25 15:40:35

I said the same thing earlier this week about Klarna's announcement. For those not in the know, it's called BLUF - https://hbr.org/2016/11/how-to-write-email-with-military-pre...

Don't waste people's time by burying the most important information. You can receive a longform explanation, but not at the expense of comprehension or speed of delivery.

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nilsbunger | karma 2671 | avg karma 6.31 · 2022-05-25 18:46:46

BLUF - bottom line up front. Love it!