>it feels like they realized during covid that people will tolerate it because "everything is a mess right now", and will now take advantage of it forever.
I don't think that's fair. Amazon was among the very very few things that actually worked during the pandemic (in London). And they still have the best logistics operation by far.
What's not working is search. It feels like they're not even trying to show you what you're looking for. They're just trying to sell you something ... anything, regardless of how unsuitable or useless it may be.
It's so frustrating that I'm even resorting to Google search sometimes, which says a lot. Product search is universally broken everywhere.
Well, in Germany, Amazon logistics is so bad, that I am actively looking for other online shops that deliver through DHL. Most of the time, I don't care whether an electronic gadget arrives in one or two days. But I like reliability. And Amazon's own drivers usually arrive very late in evening, drop the packet wherever they want without even ringing the bell. Recently, I found an Amazon packages in my garden that was delivered before christmas.
I don't think that's fair. Amazon was among the very very few things that actually worked during the pandemic (in London). And they still have the best logistics operation by far.
What's not working is search. It feels like they're not even trying to show you what you're looking for. They're just trying to sell you something ... anything, regardless of how unsuitable or useless it may be.
It's so frustrating that I'm even resorting to Google search sometimes, which says a lot. Product search is universally broken everywhere.
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