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I think that 'it takes 92 steps' in this case is just an analogy for 'the procedure is too complex' and that focussing on the number of steps and the 'correct' number of steps is reading the wrong thing into what's been said.

Basically it's an opinion - from a person that's completed the process - that the process is too complex and involves unnecessary (in their opinion) bureaucracy. That's the gist of the message and that's the intended takeaway. Debating as to whether or not there's a 'correct' number of steps is kinda adjacent to the point being made.



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