> AirBnB might seem like they care, they might seem like they have processes and teams in place to take care of you but they do not.
I am always surprised that people are surprised by this.
This is what those companies do. AirBnB, Uber, deliveroo, twitter, whatever.
It's what they mean when they talk about "disrupt the market".
Offer a service with the bare minimum of humans (underpaid as much as possible).
No concern for communities they "disrupt", or their customers, or taxes.
They are the company equivalent of vermin infesting society.
> I am always surprised that people are surprised by this
In general, people assume good faith and law-abiding behavior, partly because when regular people don't abide by the law (even inadvertently), it catches up with them fairly quickly.
The surprising bit is that when companies break the law, there are no consequences. What Airbnb is doing here is effectively fraud, they've misled the customer into thinking they were covered by an insurance policy or some sort of money-back guarantee, but are not honoring their part of the bargain.
I am always surprised that people are surprised by this. This is what those companies do. AirBnB, Uber, deliveroo, twitter, whatever.
It's what they mean when they talk about "disrupt the market". Offer a service with the bare minimum of humans (underpaid as much as possible). No concern for communities they "disrupt", or their customers, or taxes.
They are the company equivalent of vermin infesting society.
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