For personal banking, I agree, there's not a lot to recommend them. I use a credit union.
For businesses, they might have the most attractive product and so you go with them. For example, they have an entire practice finance department that lends on favorable terms without SBA fees. However, they require using their checking account as a term of the loan. You could just fund the account and leave it, or use it.
The worst thing that has happened to me with them was they once allowed someone to cash a fake check using my account number. They put the money back but closed the account and I had to change over all my stuff to a new account number. I was a little disturbed that they didn't check the name on the account to the account number before approving the check.
But all of the other horror stories seem to happen on the consumer side.
For businesses, they might have the most attractive product and so you go with them. For example, they have an entire practice finance department that lends on favorable terms without SBA fees. However, they require using their checking account as a term of the loan. You could just fund the account and leave it, or use it.
The worst thing that has happened to me with them was they once allowed someone to cash a fake check using my account number. They put the money back but closed the account and I had to change over all my stuff to a new account number. I was a little disturbed that they didn't check the name on the account to the account number before approving the check.
But all of the other horror stories seem to happen on the consumer side.
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