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Be direct and put the onus on the reporter/contributor to do more work before you will engage.

e.g., here is Daniel Lemire responding to a very open-ended bug report: https://github.com/lemire/streamvbyte/issues/72

There is something similar in customer service for my SaaS. Customers give horribly vague bug reports. I used to try to divine what they wanted. That way leads burnout. Instead, make them do more of the work.



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