Is anybody even remotely surprised? even slightly? Any country with sufficient power will spy on any and all people, countries and entities it can. If they don't either something bad will happen (and the public will be demanding to know why someone didn't do anything about it) or they will be out-maneuvered by countries that do.
Information is power and all types of information add to a map of what's going on and with who. Companies/Corporations are modern day dukes, robber barons and tyrants, and people with power and influence have always been spied upon.
With respect - I don't know why people always say this when government misbehavior comes to light. Other than to demonstrate that they were more jaded than everyone else.
Yes -- everybody knows that the government does bad things. Having evidence is different. I'm sure the French government knew they were being spied on to some degree, but with this evidence they can now react officially. Allied countries will be less likely to engage in mutual intelligence sharing, knowing that their domestic industries can suffer. Non-aligned countries might walk away entirely. And the US government will have more difficulty internally when these powers are brought up for legislative review.
Also, we know the government does bad things. However, they don't do every conceivable bad thing - they wouldn't have time or resources. Knowing which bad things they are doing is also helpful.
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