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Opening a Boston Restaurant: 92 Steps, 22 Forms, 17 Office Visits, $5,554 Fees (www.inc.com) similar stories update story
2 points by sbuttgereit | karma 5876 | avg karma 4.89 2022-06-16 05:49:29 | hide | past | favorite | 268 comments



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I’m almost shocked that the $5.5K in fees figure isn’t much higher. I’d have guessed that it’d be closer to the San Francisco >$20K figure.

It’s $22k per the link

Yeah but they forgot to break it down. For other cities they lump in one-time-per-building costs into what is required to open a business, making the report misleading and dishonest at best. It'd be like including the cost of installing a fire door 100 years ago in the budget for every business that ever rents the building.

> In Minneapolis, for example, many brick-and-mortar business owners must pay a fee associated with the impact their business will have on the sewer system; in the case of a restaurant, this fee reaches $8,275—bringing the total cost of legal permission to start a restaurant in Minneapolis to $13,973.

I've yet to see a libertarian or libertarian-inspired article that did not heavily rely on dishonesty and this IJ report is no different.


It seems to me that if you’re reporting on “this is what it costs to open a business in this place”, that including the costs it takes to open a business in that place is fair game.

Omitting costs that might or might not outlast your business seems at least as likely to be misleading or dishonest as including them.


All they needed to do to be honest (if that was their goal, questionable) was separate out costs associated with the business from costs associated with the building. They could still argue that the costs are too high for starting a restaurant on a bare concrete pad.

One of the things I'm starting to notice from cases like this, is that it seems like the current state of things is:

- State & local government is a preemptively over-regulated system, putting up tons of obstacles before you can get something accomplished. Examples: flurry of permits, NIMBYism, etc

- Federal government is a retroactively under-regulated system, where the actual regulation occurs after some/much of the damage has already been done. Examples: regulation of antitrust/anti-competitive practices that come sometimes years after the acts began.

In the 1st case, accomplishing beneficial things is too slow. In the 2nd case, preventing bad things is too slow.


I would say both are over-regulated, but maybe not as overregulated as Europe.

An interesting thing to note is that European countries tend to make rules to outlaw risky behavior in the first place, but have limited fines in case the risk materializes, whereas the United States tends to allow more risk taking, but imposes exorbitant fines if something goes wrong.

Both systems have their advantages.


This is by design. Most of the laws are supposed to be state/local in the US and the federal government is only supposed to help coordinate/defend them.

There are those the law protects but does not bind, and those the law binds but does not protect.

I love studies like this. Giving people simple ways to understand where we currently are and where we need to be makes problem-solving much simpler.

The goal should be to reduce friction by an order of magnitude. Shoot for a goal of 10 steps and $500 in fees.


Shoot for 1 step and 0$ in fees.

That depends on what you think of as a step, and what you think of as fees.

Is it one step if the single form for opening a restaurant is 200 pages?

Is it zero fees if the fine for violating a health inspection is $10,000?

The forms demonstrate that the new restaurateur has safe plans in place for traffic, seating, fire risk, equipment, food storage (dry, refrigerated and frozen), sanitation, and know the requirements for employment and training. If there's alcohol, there's licensing and training requirements. Are the kitchen floors both non-slip and impervious to water, with a proper drain? Are there arrangements for waste disposal, especially for used oils?

I'm not even in the food business; I'm sure an expert can tell you much more.


I don’t think fees should be $0, that would allow bot farms to start businesses.

I’m wondering how different the world would have been if we had enforced a $0.01 cost for email…


Bot farms starting businesses sins bad, but what bad thing would they actually do?

The "worst" thing I can think of is the virtual assistant from Accelerando that forms the ideal form of operation for any mundane transaction its user is performing.


It should be zero step as in Ronald Swanson’s “how ‘bout them apples?”

> The goal should be to reduce friction by an order of magnitude. Shoot for a goal of 10 steps and $500 in fees.

So without knowing what the steps are and the fees cover, you're just opposed? If it was 10 steps and $500 would you be pitching 1 step and $50?

Fact is, if you cannot figure out how to fill out forms indicating you know enough to avoid it, I don't trust you not to poison people, clog the sewers with fat or barricade the emergency exits.


The high numbers here are eye-opening, but the article doesn't shed any light on the process.

I'm left with the feeling that opening a restaurant is hard, but there is nothing to chew on in terms of improving the situation as a citizen or interested party.


The full study that the article links to has a more in-depth look on the processes in several cities: https://ij.org/wp-content/uploads/2021/12/Barriers-to-Busine...

Many of the counted steps are required state wide, and not in the ambit of the municipality. State licensing processes for various Barbers, and so on.

This is the state legislature's doing.

Others are standard nationwide, and not going away:

Setting up a corporation, or LLC for example. Or filing for a "doing business as" d/b/a name.

I am unsympathetic to counting these as a step.

I cannot get worked up about building permits. Here is why:

This is a national regime, and most states operate under the "International Building Code", and the requirements there, for commercial structures are often based on factual risks and deaths from lack of proper construction.

That means every building needs to be up to code when renovated in various categories: electrical, plumbing, heating/ventilation, structurally, and more recently for energy code (typically insulation and heating/cooling related). These are essential for safety and health, and for economic well being in the long run. Yes these take capital. That can be 5 to 10 permits and inspections there, and those requirements are not going away, nationwide.

There can be other municipal department participation for curb cuts, street access, sidewalk access and so on. Deal with it.

Zoning is a municipal level, and that requires City Council and Planning Board participation, and not in control of the administrators operating the regulations. This is political level of regulation, and requires political effort to modify, typicall not in the ambit of administrators.

Other "steps" in which all fees and taxes to a municipality need to be up to date are simply good practice.

  No action if you are overdue on your realestate taxes, or have outstanding orders for compliance with health or building codes.
That is mere enforcement of existing municipal regulations. Get up to date on all of your obligations.

Agree with this push a hundred percent. I’d love to see numbers for Canada too, my suspicion is that it’s even worse. Starting a business here feels a lot like trying to cross the border in the game Papers Please.

My buddy opened a small guitar pedal shop from his attic, and was promptly told by the city he was circumventing zoning regulations, and was eventually forced to find a spot in the “industrial” sector, even though he was a tiny operation.

If politicians want to actually support small businesses and entrepreneurship, IMO auditing current bylaws and processes is the way to go.

Edit: words


Canada is regulated to death. My city is complaining about being forced to approve building permits in 2 months. Local government officials are using permits and regulations to limit the housing supply in a city with a housing affordability and homelessness crisis. The bureaucrats in charge all own homes…

They don't, as you are probably aware. They create barriers to entry for existing businesses that have the cash to issue bribes (or 'lobby' as some may euphemistically call it).

This is one of the major reasons for the stagnation of all empires.


For sure, I guess I’m jaded enough that I felt it was so obvious as to not point out out.

I still have some faith in possible change at the municipal level, at least in smaller ones.


Several years ago a hostel owner in Costa Rica was telling me about trying to get things done through the small city government for his business.

After failing to get permits/licenses/whatever it was, someone told him he needed to give the city administrator some cash on the side for things to go through. Boom! Instant success!

At the time of our talking, he'd accepted that paying bribes to the government (not what the locals called it) was just a regular part of doing business.

It was astonishing that it was required, openly acknowledged/accepted by the locals, and pervasive through other government branches.


In Costa Rica it seems like for every permit or license requirement, there’s a semi-official way to sidestep the red tape if you’re willing or able to pay someone off, for not much money either. For example, the requirement for non-residents to leave the country every 3 months was easily avoided by me and my neighbors because there was an established process of giving your passport over to a particular person who would then get it officially stamped by customs and border patrol to make it look like you dutifully left and returned to the country. All it cost was about $30 USD.

In SF, you usually pay facilitators to get stuff done. Nominally, these are people "familiar with the process". In practice, it's a bribery mechanism.

well, I don't want to get downvoted but I have to say...Blockchain fixes this.

It seems like the problem here is government over-regulation, so unless businesses operating on the chain were exempt from normal laws, why would blockchain help?

How?

A public facing append only database fixes this how?

If you don't want to get downvoted you are going to have to provide a lot more detail. Incredible claims require incredible evidence and all that.

How? By blockchain do you mean the tech, or are you more referring to it's motif of anarchism?

Sorry, what? How does blockchain get your kitchen through its safety inspection, to choose just one example?

The men with guns in their hands that come to visit you don't care about your blockchain.

"But officer, you can't close me down... the blockchain says I took care of the rat infestation!"

People may be failing to infer your '/s'.

There is no sarcasm, this person has a track record of not understanding crypto, for example thinks "blockchain replaces BGP". The boy is lost.

While I'm sure many will argue about government control vs entrepreneurial freedom, what fascinates me most is the inefficiency. Reading that it takes '77 steps' or '63 steps' or whatever doesn't bother me. My programs have thousands of steps, but the wall-clock step time makes them disappear. No it's the inefficient parts, in-person visits, lack of consolidation, processing delays. All the things that computers are supposed to have solved by now.

I'd reframe this movement not as 'business vs government' but 'everyone vs inefficiency.'


That's the point.

If you can't afford to put up with it you can F right off.

Making the process inefficient raises the floor of the minimum viable business.

The institutions designing these processes are chock f-ing full of snooty jerks. You hear "affordable prices" they hear "trashy clientele". You hear "thin margins" and they hear "can't afford to be taxes more than they currently are".


I agree it's entirely possible that some bureaucracy is intended as a trial by fire. That said I think that is a tiny minority of the time. Never ascribe to malice what can be explained by incompetence.

The people implementing these regulations don't have the time, resources, or expertise to create holistically efficient systems. Instead they can have meetings, write rules, have more meetings, vote on the rules, and then add another step to a process that assumes you go to an office and fill out a form because that's how it was done the first time someone had to come up with the permitting process.

If I approach a rule maker and say "you're trying to over regulate!" then I'm challenging their raison d'etre without demonstrating understanding of their limited toolset. If, on the other hand, I say, "let me reduce your costs, save you time, and help you collect money faster" then (I believe) I'm going to have a better time. It's for that reason that I feel the "everyone vs inefficiency" argument is more likely to succeed.


> ”can't afford to be taxes (sic) more than they currently are”

This is such a weird take. You get taxed on profits. If you don’t turn a profit you pay zero tax.

Oh, and payroll is not profit.


Licensing fees, requirements for X or Y be implemented, etc, etc, that kind of stuff. At the small business level that's the stuff that's really onerous. If it were just taxes on profits far fewer people would be complaining. It's all the shit that kicks you when you're down that really hurts.

In that case the business idea wasn’t good enough. If you can’t afford the cost of doing business it’s not a viable business idea.

In the same category: “I can’t afford to pay more than minimum wage”


This is nonresponsive to the point being made. The costs under discussion are imposed mostly by the government, they are not a thing that merely exists like the weather. Reasonable people can disagree on the amount of bureaucracy required to just sell things.

Every time some politician gets on a high horse about "we're gonna make errybody who's doing X also do Y" that's a cost.

A bike rack out front. A change in the ratio of hand washing stations per employee. It's all "cheap", and most of it's good stuff that's easy to justify. But it adds up in a big way. And you let this stuff run for awhile and this is how that "authentic" taco stand or used book store you loved gets pushed out of business.


It's obvious you've never worked or had a business.

In California, an LLC pays $800/year taxes even on zero profit; you must pay for a business license tax, and you pay "property taxes" on the equipment and fixtures in your facility. (See: https://www.sccassessor.org/index.php/property-information/b... )

You also must pay for certain professional licenses, and pay for certain inspections. Just one example, I have to pay about $150/year for a "water backflow valve" inspection, even though our computer consulting office has no equipment that connects to the water supply.


I have a 20 year career of which 5 as a solo business :)

But you’re right, running a business in the US sounds _terrible_. Condolences. My assumptions were based on institutions not being hostile.


California is not uniquely terrible, but in most of the country little or none of that applies.

Let me guess, white collar business, fairly large gross margin, no process equipment or physical inputs/outputs except from the office printer. Was I close?

None of that carries over to the blue collar world.


Most of those steps exist because of some asshole who did asshole shit.

You need to have an inspection by the water board to size the grease trap because some asshole dumped his cooking waste down the drain and created a fat berg that clogged the sewer. You need fire inspections because assholes block emergency egress, disable smoke alarms, etc. We have health permitting and inspection because people will do things like not fix freezers or leave a tray of raw chicken in 90 degree heat on a tray perched in the grease trap.

Entrepeneurs are great, but many will cut corners to make it work. I’d rather not get poisoned to advance their dream.


+1. I agree with your point and I think you are absolutely right but your answer seems to fall into the trap the parent was warning about.

Having controls does not mean that they must be inefficient. In fact, bureaucracy and inefficiencies are the enemies of the end goal because they tend to devalue the work of government agencies (or whoever enforce those controls). And then you end up with a libertarian outset like Institute for Justice telling you that you need half a century to open a donut store.


Nah, the assholes are the exception, not the rule. This level of bureaucracy is never for the good of the people.

You could have a process that approves things optimistically and have inspections coming later. You could have some form of certification program that let's you say "It's not my first rodeo. I know what I am doing, please let me do it and I take full responsibility for any shit that might happen if I deviate from the best practices."


All laws cater to the exceptions because if a behavior was the cultural norm there wouldn’t be a law against it.

Your solution has the same level of bureaucracy but delays it and even adds, essentially, an addition licensure so it’s not really the bureaucracy but the timing.


> All laws cater to the exceptions because if a behavior was the cultural norm there wouldn’t be a law against it.

I agree to a point (history is filled with cases of laws that were created precisely to curb perfectly "normal" behavior which was not favored by the elites) but anyway it does not follow that just because a law exists we need to implement ubiquitous policing.

E.g, we put traffic lights in busy streets as a way to coordinate people and traffic, not as a way see to chase those who deviate from the "rules".

> even adds, essentially, an addition licensure

The idea of a certification would be as an alternative, not a substitute.


And the rest of us don't really care about your restaurant going up or not, most of them fail anyway, we want to know that the food inspector didn't go "nah, you've done this before, A."

And how does this contradict what I am advocating?

I'm not saying that there won't be an inspection. What I am saying is that there are plenty of steps in the process that could be done with less gate-keeping.


There's no such thing as absolute safety. There are only tradeoffs. You don't get safety for free. You have to pay very dearly for it in wasted time, unnavigable bureaucracies, and ultimately lost productivity. Those costs impose a real burden on real people's lives. In some cases that tradeoff is worth it, but you should always be thinking of it as a tradeoff.

A restaurant is one thing, but anybody who has ever hired somebody in the trades to do work on their house knows that the default is not pulling permits at all. If you hire an electrician to add a switch to the light in your closet he's not even going to bother. In many contexts the permitting process is so slow and stupid and inefficient that almost everybody ignores it.

You can't keep upping the ante forever and expect people to go along with it. In the end you might just make things worse.


Are permits typically required for something like adding a switch to a light in your closet? Genuinely curious, since I have not heard that from contractors, although I have heard permitting concerns for other projects involving electricity and/or plumbing.

It's going to be up to your local building codes -- the AHJ (Authority Having Jurisdiction), in National Electric Code parlance -- but the answer is, "almost certainly." Pretty much any time you're running new wires you should get a permit. Adding a switch? Permit. A couple new recessed lights? Permit.

Reality: almost nobody does this.

This is a pretty good list of situations where you will/won't need a permit. In most cases you can replace an existing outlet/fixture without a permit, but anything new will require one:

https://www.lightingtutor.com/electrical-work-done-without-a...


It's one of those things that seems like overreach but when nearly every single 3-way switch in your house is wired incorrectly, it starts to make sense. We had a little outbuilding with a pool pump, some gazebo lights, a fan, etc. wired with a 100ft run of 240v 3-wire 14ga romex buried maybe 6" deep and not on a GFCI breaker.

Codes/permits aren't aimed to stop the median person from doing their own work, they're to stop the 10th percentile dummy creating an unsafe environment for anyone who comes into contact with their work product.


Everything is awesome until it ain’t. It’s structured into your insurance.

The risks vary. If you replace an old electrical socket, the risk is pretty low. But when someone gets electrocuted due to some dumb-dumb improperly running electricity to the pool, it’s probably not gonna be your house anymore.


Exactly. The rules may be complicated, but I bet if you threw them all out they'd mostly gradually reappear one by one over the years in response to problems that occur.

People can do harmful actions unknowingly. There's not much use labeling any inproper action as "asshole." Most of the time people are just making honest mistakes where they didn't adequately consider all the outcomes. You've either got to stomach honest mistakes, or implement rules that prevent them from ever happening. People aren't magically born with the ability to "not do anything an asshole might do"

Incompetence and malice have the same result.

The Restaurant manager may have intended to streamline a process by leaving the tray of chicken out for 4 hours instead of in the walk in. I don’t care - the customers will get sick from contamination.

The movie theatre manager may block an emergency egress because gangs of teenagers are letting their friends in for free and he doesn’t have the budget to station an employee there. I don’t care - dying in a fire or stampede isn’t for me.

Brakes are what allows cars to go fast. I’d rather have some assurance that there’s a baseline level of competence than to try to figure out whether some asshole will disregard my safety or be unqualified to make the decisions they are making.


correct. and to continue the reasoning, we experience this as bureaucratic inefficiency because the inspectors / regulators / etc are chronically underfunded relative to the growing number of users requiring their service. and that's for two related reasons: the bureaucracy is a lagging response as you and others note, and our government has gotten woefully incapable of forward thinking (because of multi-decade sabotage).

> We have health permitting and inspection because people will do things like not fix freezers or leave a tray of raw chicken in 90 degree heat on a tray perched in the grease trap.

We are about to have a natural experiment take place related to this. In several states they have amended their health codes to take away the power of inspectors to actually do anything when they find such code violations other than tell the restaurant that they should fix it.

Their county/city health departments can only act now when there is verified report that someone was actually seriously sickened due to the restaurant's actions.


Link to where this is happening?

I have often wondered if any place would do something like this… although I hoped it wouldn’t happen.

Also, do you know if this is somehow in response to Covid restrictions? Or just a general “let’s see what happens, we haven’t heard of anyone getting really poisoned by food lately” attitude?


I didn't save a link when it was mentioned in a few news stories sometime last year (or maybe early this year?).

And yes, it was in response to COVID restrictions. Most red states have passed laws limiting the power of state and local health authorities. I think the majority of them are just aimed at infectious disease prevention measures. I think the ones that also removed the ability to preemptively close a restaurant until it fixes a major health code violation that hasn't yet hospitalized anyone did so due to hasty and sloppy drafting rather than intent.


Yeah, there may be some shock at the 92 number, but really what is a step? I can probably come up with a shocking number of steps to make coffee in the morning... I think it's more important to understand if the process is well defined/laid out and if the overall time from the first to last step is reasonable. Plus, depending on the situation, I'd rather the work be in my hands because I know I would be efficient, at least.

28 steps to make my cup of coffee in the morning in you were wondering. (plus a few more to clean up afterwards)

Yea, the article would've been more interesting (and probably more convincing?) if it had detailed what some of the steps actually are. I'm generally sympathetic to the idea that inefficient regulation is an issue, but just quoting an opaque number of "steps" seems, if anything, to make the case less convincing by making it feel like they're obfuscating.

If this resonates with you, Victor W. Hwang is also the founder of Right to Start https://www.righttostart.org/mission

> Right to Start fights to expand entrepreneurial opportunity for all. We drive civic change through: grassroots organizing and mobilizing, policy advocacy and engagement, and lifting the voices of entrepreneurs through media and storytelling. Our campaign is based in two affiliated nonprofits: Right to Start is a 501(c)3 and Right to Start Fund is a 501(c)4.


The idea that entrepreneurs are marginalized in America might just be the funniest motivation for a non-profit I’ve ever seen.

I was trying to think of a job that’s held up on a higher pedestal to make a follow-on joke (“yeah next we need a non-profit to glorify ___”) but even cops, soldiers, and movie stars have less of a halo on them than entrepreneurs.


I think small businesses owners often treat their workers badly and are overall a reactionary force in American politics.

But sympathy makes a bit of sense when you think about it economically. The businesses that do make it in have more market share and are selected to be those that are politically connected. The regulations serve to keep other businesses out, and we should try to help people that aren't as connected start businesses as well.


> The regulations serve to keep other businesses out, and we should try to help people that aren't as connected start businesses as well.

If we're talking about pure regulatory capture, fine. But the only concrete examples I ever hear about ones like "small businesses can't afford to pay for health insurance" w/r/t the ACA.

To put my cards on the table, though, I'm not pro-regulation for regulation's sake. I'm more of a "skip the middlemen and just do it through the State, and no one needs to 'regulate' anyone - I can just regulate them myself w/ my vote (and my dollar, if it's a state-owned-enterprise)" guy. But if my quality of life is 100% controlled by disconnected, self-interested private owners who don't care what I have to say, I need the government to come in and at least give me a freedom or two to leverage against them...please.


Remember that the fees get approved by people who ran on "small efficient government must pay for itself" platforms.

In Boston and San Francisco?

I don't think so, dude.


Death by bureaucracy. This is a sign of an extermely sick society.

The market can remain irrational longer than you can remain solvent.

Opening an above the table business in Boston has been onerous since 1630. The micormangerial jerks you need to get permission from happen to have moved their office from the church to the cube farm over the centuries.


OOF. Starting a software business in Indiana only cost me $90 with 0 visits and I recall maybe 2 forms to fill out.

How many people could you make sick by serving them spoiled software?

And perhaps Indiana should have more regulation for software businesses that do have safety implications.


You've never seem my code. hah

> How many people could you make sick by serving them spoiled software?

In the classic case, 3.

https://en.wikipedia.org/wiki/Therac-25


People have, in fact, been killed by bad software. Many more have been injured or financially ruined by it.

It's likely similar for a software business in Boston as well. It's really the restaurant part that is so brutal.

Whatever happened to “Hey, I have some apples, would you like to buy them?” “Yes, thank you!” That’s as complicated as it should be to open a business in this country.

- Ron Swanson, Parks and Recreation


Well… The farmer used sewage water to grow the apples. Then the processing factory hollowed out the apples to make juice. The sales company filled the hole with lead. The restaurant bought the cheap lead apples and then painted them red because red apples get eaten faster.

Then someone died and the outraged public demanded regulation.


That is against the law, you shouldn’t have to prove you aren’t selling poison apples to start a business. Let investigators arrest/fine those breaking the law.

But me, as a consumer, want you to have to prove to someone that you're not selling me poisonous apples. That it gets investigated and people are punished or fined doesn't make me any less dead.

I love eating non-poisoned apples. If you want to try your system where apples are a gamble (buyer beware! it’s your responsibility to test your apples for poison before consuming them!), then please try that social experiment somewhere far away from me. I’ve got enough shit to deal with.

Then how about someone else starting a company that tests apples. Demand for “clean” apples would result in demand for independent testing companies to certify that the apples are good. Without the seal, consumers would choose competitors that have tested their apples. The testing company has an incentive to be accurate because if one of their certified apple producers gets people sick, then that certification becomes useless and thus causing the company to lose all their business.

This isn’t that hard.

And besides, what’s the incentive for a government agency to care about apple safety? Tons of examples over the years when regulators approved dubious things (a long list of pharmaceuticals that turned out to be deadly for instance.) Rather than being shut down, those regulators get even bigger budgets. And the myth that the bureaucracy is accountable to the people needs to stop. Ever been to the DMV? Despite being universally hated for inefficiency, that place is still inefficient. How is the DMV accountable to anyone?


> Then how about someone else starting a company that tests apples. Demand for “clean” apples would result in demand for independent testing companies to certify that the apples are good. Without the seal, consumers would choose competitors that have tested their apples. The testing company has an incentive to be accurate because if one of their certified apple producers gets people sick, then that certification becomes useless and thus causing the company to lose all their business.

1. Unless these independent companies are themselves regulated, they can just exist to give rubber-stamp approval to companies that pay them for this. There are plenty of examples of this: Yelp, the Better Business Bureau, those "Hacker Safe" badges you used to see online. Just google one of these, "$certification_company extortion", to understand the business model.

2. Consumers, really, really don't care. Richer consumers will buy the clean apples and poorer consumers will take a risk on the gamble apples. Again, just look at the actual market -- there are tons products stratified along the lines of regular version vs safe/ethical version.

3. The certification company has many more levers to pull than less or more accuracy. Just do a thought experiment where you're an evil CEO of one of these companies - what moves would you pull, and then look at the market... they do them. Example: Name yourself something that sounds like a govt agency to trick consumers.

What your saying makes sense if you are trying to prove a counter-factual about safety in a world of un-FDA-regulated apples. But there are also plenty of un-FDA-regulated products on the market right now that you can use to test your theory.

My favorite one right now is delta-8 THC. The companies that sell it are fly-by-night sketchy companies that often are multiple brands by the same people. All of their websites are littered with badges about how safe and certified they are.

So with your predictions in mind, please read about this journalist's attempt to track the chain of authenticity on their Delta-8, in practice: https://www.refinery29.com/en-us/2021/08/10519251/what-is-de...

tl;dr: your idea is currently failing.

--- edit, Here's my own funny example I found while adding to my comment: Podcasts are advertising this one online THC company "Diet Smoke". I clicked a delta-9 product (https://www.dietsmoke.com/product/diet-smoke-extra-mango-gum...). Click "Lab Tests", then open the linked PDF. You'll notice that the lab test is for a completely different product, since the test shows delta-8, not delta-9. According to your theory, this should degrade consumer confidence and harm the business, so I should not be hearing ads every week for this company, and I shouldn't be hearing the podcast hosts talking about taking their products. When I click on their Instagram I should see a consumer revolt instead of guys going "sheeesh this got me faded". ---

And, the main point you're missing is that the government has the freedom to actually execute on regulations decided on by the public. You need an actual enforcement mechanism, e.g. "I'm visiting your business unannounced, spot-checking it, and if you store your apples in a vat of poison then we're shutting you down." The private equivalents can't do that.

> And besides, what’s the incentive for a government agency to care about apple safety? Tons of examples over the years when regulators approved dubious things (a long list of pharmaceuticals that turned out to be deadly for instance.) Rather than being shut down, those regulators get even bigger budgets. And the myth that the bureaucracy is accountable to the people needs to stop. Ever been to the DMV? Despite being universally hated for inefficiency, that place is still inefficient. How is the DMV accountable to anyone?

Where's the private DMV? Anyone could start it. If the DMV is so terrible, why hasn't anyone?

Also, DMVs are maximally accountable. I don't know what else you could want besides being able to democratically control its budget and policies. People tend to not want to fund it (counter-examples welcome) so they tend to be underfunded and understaffed -- not great, but that's definitely a form accountability. Also, see the IRS. Hated, has no budget.

And if that's the whole hang-up is around insufficient democracy, then that's the real root issue here.


This comment cracks me up. Outside of North America (or perhaps Western countries in general) this is how most of the world consumes apples. Somehow said social experiment has been fine for us :)

I mean, it's funny if we stick to the apple stand analogy, but when I say "apples", what I'm really thinking about is this: https://www.nytimes.com/2022/02/10/opinion/factory-farming-c... , and it's definitely not fine.

The amount of mass poisonings you are advocating for is not acceptable in a decentralized society - catching people like this takes an enormous amount of effort and deaths.

Gotta be honest I’m pretty lax about government regulation in general but I think in the case of food safety I’m gonna say it’s worth it to make people prove upfront what they’re selling is safe rather than waiting for someone to be hurt and then going after them.

How could a grocery store buyer even avoid evil apples inc? Individually demand to see their factory and process?


Death and injury from poison apples are a small price to pay to ensure that restaurant entrepreneurs have a chance to move fast, take risks, and innovate in the business of ... apple selling.

Probably someone showed up with a hundred thousand tonnes of apples coated with toxic pesticide, several people died, and now you need to prove you're not a poison apple vendor.

Snow White Apples, LTD

People expect to be protected from the unscrupulous which means councils, governments, police, IRS etc. all need to know who is doing what, then there is the ability to do background checks, tax status checks and in regulated areas perhaps hygiene checks, site safety checks, certain permits.

Otherwise the simple model only works when you know and trust the vendor enough to take the risk that what they sell you is not quite what you wanted.


I bet someone could make a solid SaaS business around this. Hard part would be recurring revenue, but I would bet there's a compliance play for long term revenue.

I'm not sure there's coverage for all the specific work of opening restaurants, but Stripe Atlas [0] is one offering that exists for this purpose. There's also LegalZoom [1].

[0] https://stripe.com/atlas [1] https://www.legalzoom.com/


Wouldn't the world be a much better place if we solved the problem rather than finding an angle to monetize it?

Maybe, but it's not always possible or straightforward. It's probably a much lower bar to streamline it like this. Fixing the system is often an uphill battle. Maybe existing restaurants will fight against it, cities need the revenue from it, it's a complex mix of federal, state and city laws, etc.

I'd be surprised if there is no company running such a business, probably a more traditional one, not an SaaS one. At least in China I know there are companies that run business taking care of registration (and other chores) of new companies. It may take months if you don't use their service, but maybe merely a couple of weeks if you do.

As always Bureaucracy sucks. As long as bureaucrats earn these money in name of forms etc. will anyone dare to challenge the system? In my country, the system is so atrocious. For small things like Bank statement they require people to go to lawyers for notary etc..

And, due to such bureaucracy corruption also increased because there is a risk that if we don't feed malfeasant officer they might become hindrance.


Bureaucracy is terrible but the only other mainstream option is based on trust and people have a habit of abusing it.

What alternatives? Someone visits the restaurant and says, "yeah that all looks OK"? Then they take a bribe and the system breaks again.

At least a paper trail provides some history and ability to audit certain things, blacklist owners who posioned their customers, make sure they are paying their fees to pay for the inspections etc.


I bet there was a fraction of this wasteful paperwork for that place in Thailand where I got laid up with food poisoning for weeks.

Food poisoning usually does not have much relation with opening a business. Most government regulations are just for illusion of safety, and gate keeping.

Citation needed.

There's this saying, "safety regulations are written in blood". The vast majority of regulations are written reactively, after something went wrong. (US regulations forcing minimum lot, yard, house sizes are notable exceptions).

Especially for something as a restaurant, where 1) people eat, so hygiene and etc. is important; 2) people will work; 3) people will visit, so you needs lots of insurance, health, fire etc. checks and OKs.


There is no evidence that paper is an effective prophylactic against food-borne pathogens.

None

These points of friction are so frustratingly stupid. Successful businesses are rare and delicate things. Every small fee is going to be some genius deciding to stay at their desk job and just take a salary rather than creating a couple of million dollars of value for their community.

And the reasons for all this regulation are fundamentally weak. Regulators tend towards taking no risks. Small businesses are the part of society that are most useful when they experiment and ... take big risks. If the risk is removed, in 20 years there will be a lot less reward than would otherwise have been the case.

But to be realistic about the costs - these regulations were probably put in place because of things like like food poisoning or people getting crushed to death in warehouses. There would be real downsides to removing them. But the crux of the issue is (as can be seen in Asia) it is possible to get economic miracles and build up entire new industries propelling people into a future they did not see coming through steady investment in new industries. People are way underestimating the damage that locking in the status-quo does during this era of miracles. Triggering big economic improvements is worth a lot more than a futile exercise in causing no harm. It is impossible to do no harm, and so these regulations will fail to really achieve their goals while setting communities up for less success in the medium term.

Capitalists routinely wipe the floor with people who don't take enough risk. Risk is necessary to get the best outcomes. Where will the risk taking happen if people try to regulate it out of existence?


This is a strawman argument. The point of regulation is not to prevent all harm, it is to prevent the worst harms. I see no evidence that allowing the possibility of the worst outcomes is necessary to achieve the best outcomes.

For every foodborne illness prevented or permanent disability from an on the job accident avoided, the community saves a couple million dollars.

If you want less friction, then fund the regulators. We slash city budgets and then wonder why health departments rely on fees and inspectors take weeks.


> Every small fee is going to be some genius deciding to stay at their desk job and just take a salary rather than creating a couple of million dollars of value for their community.

I feel you are being dogmatic here rather than evidence based. The markets for restaurants in a given neighbourhood is rather static - and roughly zero-sum in terms of earnings, but _not_ in terms of quality. If you encourage some "fragile genius" who can't follow instructions for fire safety, food hygiene, payroll accounting or plumbing to open a restaurant, you will a vibrant mix of more unsafe restaurants, unhygienic food, unpaid employees and clogged sewers, all of which are a burden on the rest of society.


That isn't really what these regulations would do though; if that is the goal then an inspection program would achieve them more effectively and with better outcomes.

All pre-start paperwork does is filter out people who are diligent at paperwork, because they have to do a lot more to get to the starting line.


> Capitalists routinely wipe the floor with people who don't take enough risk. Risk is necessary to get the best outcomes. Where will the risk taking happen if people try to regulate it out of existence?

Good entrepreneurship is taking a risk on a new cuisine that is underserved in your city, which no one is regulating.

Bad entrepreneurship is taking a risk on inadequate food safety and fire suppression equipment, which municipalities are indeed trying to regulate out of existence.


In SF, the first half is also regulated since your business can be stalled on the grounds that there are already too many there. For instance, having two ice cream stores on the same block.

Obviously 92 steps is a lot, but if you want to improve the situation, it's no use just saying "this is terrible, make it simpler!", you need to consider:

- Which steps are unnecessary? Unless you have the view that the bureaucracy is just designed to be hellish, you need to figure out what each step is trying to achieve, and what would be lost if it were removed.

- Can steps/agencies be merged? If there are nine government agencies involved, you could simplify the procedure by moving the responsibilities to fewer agencies. But there are limits... at the extreme, if you made just one government agency responsible for restaurants, you'd make opening a restaurant easier, but - congratulations! - you've effectively just created a new government agency for restaurants. Now you've added to the bureaucracy!


Your second point reminded me of an interesting different between US government services and German government services. Not for businesses but for individuals. Here we have, since the 1980, “peoples offices”, either run buy the municipality or the county (never both) to address most common in-person government interactions for folks. This allows not only consolidating multiple interactions in one visit but also increases the geographic density of the offices as they have a lot more visitors.

The services they offer range from registering your apartment (doubles as voter registration), getting IDs, passport, and driver licenses, changing the registration of your car, getting proof of (the absence) of your criminal record. For many of these services, they have delegated or assigned authority from whatever government agency is responsible while for some they merely operate as a service center.

I wish more of this could be done online, but it’s certainly nice I don’t have to go to 15 different places to do all of that.


> it’s certainly nice I don’t have to go to 15 different places to do all of that.

How many times have you had to do more than one of those things in the same visit?


Not super frequently but it happens. The classic one is when moving apartments (register apartment, update ID card, update car registration, potentially get a new local parking permit). I also got the timing for my ID card and passport synced so I can do them in one visit.

In the last year I moved twice and will likely move once more in the next 12 months (temporary places, looking to buy something) so I’m a bit more appreciative right now.


The trouble with Germany is the need to do too much in person, and thus too much needs to be done on a local level.

The UK isn't a great example for much, but for instance: * Passport application - controlled centrally. Has been done by post for years. Now available online. * Update car registration - controlled centrally. Has been done by post for years. Now available online. * Register to vote (closest thing the UK has to the anmeldung) - controlled locally. Done by posting or emailing a form to your local council.


I can imagine registering you apartment when you move in, updating your drivers license, changing the registration on your vehicle all at the same time. We do that here in the US all under the local hellhole called the DMV.

> We do that here in the US all under the local hellhole called the DMV.

1) Is your local DMV really as bad as you claim?

2) Can you not do all that over the internet/mail?


1 - Yes. Houston, TX has 4 DMVs for 4-6M residents.

2- I could not. Moving back from NY hurt. Had to do everything in person.

After getting accustomed to NY DMVs where you set up an appointment, and you are served immediately when you get there, Texas (or at least Houston) is painful.


Moving between states is different from intrastate moves. What happens when you move within Houston?

A "people's office" is the top recommendation in the report:

1. Create a true one-stop shop for starting a business, with step-by-step guides and well-organized information that cover city and state requirements.

2. Simplify the process to obtain building permits by combining steps and paperwork, creating more guides for complying with agency rules, and lowering fees.

These seem like excellent recommendations.

I'm not so sure about the other recommendations:

> 3. Eliminate “clean hands” requirements to ensure those working to lift themselves out of poverty are not immediately disqualified.

Maybe. Not being able to start a business because of a few parking tickets on your personal vehicle is obviously harmful. But there's also potential for abuse. Some sort of dollar limit does seem reasonable.

> Remove unfair barriers that burden specific types of work, such as home-based businesses and food trucks, with unnecessary restrictions.

1. What barriers? "Must prove you have a refuse management plan" may sound like needless red tape, but see my top-level post.

2. home-based businesses sound like no big deal when you're on SFH >= half acre lots, but these rules exist in dense cities for a good reason. The type of business and type of residential dwelling are important considerations. Running a business out of a studio apartment using the hallway as a waiting room can be enormously disruptive to hundreds of people.

> Work with the state to eliminate state-level bar- riers to work, such as criminal history checks, that often target vulnerable residents.

Again, largely in favor but the details matter.


There's a political catch-22 here. Everyone that works in those departments and agencies that will be axed will fight tooth and nail to make sure it's not their department.

It's a bit like the housing crisis. We need more homes, ok well who votes on those homes? The people that already owns homes and are interested in the value of those homes going up.


I'm amazed at how many underground food businesses there are in my area. People advertise all kind of meals on Facebook, they only take cash app, and you can have it delivered or go pick it up (at someone's house, of course). They only make food on certain days, some do meals while other do desserts...

These businesses are underground because the regulatory burden of being over the table makes them either impossible to start because of upfront costs vs future profit or impossible to to keep viable because of recurring costs.

Nobody "wants" to run an under the table business and have their income be subject to the whims of enforcement but the other option is just so bad it's the lesser evil.


> Nobody "wants" to run an under the table business

Cash in hand no tax. Plenty of people want to earn that, and plenty of people want to pay no sales tax.


I run a microbakery on the side (https://www.instagram.com/stoneleigh.microbakery/) and my local government knows nothing about this operation. That said, I only sell to friends and neighbors bc if somehow my bread gets spoiled (highly unlikely, unless its focaccia and they leave it out for 2 days), I can resolve it directly with them and not have to deal w the health department.

Reminds me of the book The Mystery of Capital by Hernando de Soto which was a look at how in many countries capitalism only exists for the rich while the poor, without social connections and bribe money, don't have access to things like enforceable contracts, official property that could be used as collateral for loans, etc. One eye opening bit was when he had grad students in various countries try to register a new business without paying any bribes and he measured how many steps, days, forms, etc it took.

I'd also say that while this is a major problem and ought to be fixed, streamlining the process from the perspective of the people applying is probably going to require both political will and spending more on city administration.

Boston has a lot of restaurants, so what would it be like without this process?

More variety, lower cost.

How so? Rent is the primary driver of cost (much higher than the fees) and there's already a fairly wide variety by US standards.

I guess to frame it a different way, is there a major city in the US that doesn't have the bureaucracy, and also has a better restaurant scene?


It seems tautological that lowering the entry barrier would encourage more variety and lower cost.

Why limit the possibilities to just the US? Why not look at street food in Thailand or Singapore? Isn't it unlikely that the current status quo is the ideal balance between safety and exploration?


I'm not sure how familiar you are with street food in Thailand, but food poisoning is so common that there are hundreds of "how to avoid food poisoning in Thailand" guides.

I don't agree that it's tautological. One-time paperwork fees are a small price compared to retail leases and build-out costs in a major city. You're probably looking to spend in the area of $500k to get started. An annual lease might be in the area of $50k for a small restaurant.

For your first year paperwork is probably 5% of your total costs. Passing that on to the consumer is maybe a few cents per dollar.


For anyone getting walking voluntarily into a bureaucratic labyrinth like this, I highly encourage documenting the whole sequence so you don't get lost in the middle of it. With something distasteful like this value-destroying sequence of waits and applications and meetings, it's reasonable to try to hold it at arm's length and minimize the time you voluntarily commit, but these things will eat you alive if you let them go that way.

Maybe I'm jaded but 5k (or even the 22k in the article for SF) doesn't seem that bad to me. In 2016, I did a kitchen remodel in my CA townhome and the permit costs, which included a city inspector coming over for 20 minutes cost 3.5k. For context, I paid the licensed contractor 10k for labor. If taxes are low, expect fees I guess.

Yep. I especially found the article's complaint that a starting business might not have that much money saved weird... If a business cannot afford 5k to register, how will it stay afloat?

How did paying the city $3,500 help you?

Safe and permitted work - and if I ever decide to sell the house or have to file an insurance claim, I can show the work was approved and permitted.

You don't need to be permitted to install an app on your laptop or phone (despite big tech's wishes), neither should you need it to install a new kitchen in your house. In a reasonable world, if the contractor is licensed (as you state), that should be all you need for insurance and selling the house. If the work isn't safe, you go after the contractor, maybe with a lawyer. Government shouldn't intervene in each individual job.

92 jobs for each step, 22 jobs for each form, 17 jobs for each office visit, $5,554 into the government coffers. Each step can be sold by some politician as some kind of a win for their campaign. Each of these people will fight hard to hold onto their position. Is this productive work? Maybe a very small minority of it, when you take into account how much it holds entrepreneurship back.

I expect this kind of thing will be red meat to some people, and we can all agree that pointless bureaucracy is bad – particularly where stifling competition is the goal.

IMO the effort of any campaign versus bureaucracy is best spent on reducing the friction of governance, particularly for small entrepreneurs: digitalising processes, publishing clear guides, harmonising rules, establishing guaranteed response times, adding exemptions for small businesses etc.

Too often there's a reflexive "bonfire of the red tape" view – in contrast, I'd say it's actually pretty good that restaurant businesses have to e.g. demonstrate that they meet hygiene standards, produce a fire safety plan etc. and we probably don't want to throw the baby out with the bathwater.

For all its faults, look to the UK for a relatively balanced approach to regulation of this sort.


Okay, so what are those 92 steps, 22 form in 17 office visits? The article lack any substance and it is pure activist piece, unfortunately.

There's this story about the extremely heavy and complicated French labor laws. The story goes, businesspeople complain that the law is more than a hundred pages long booklet and as a response the French legislators print the booklet in smaller font, thus successfully taking the laws under 100 pages.

It's supposed to show the ridiculousness of the bureaucracy but IMHO it's pretty fair to solve the problem by using smaller font if the complaint is about the number of pages.

Maybe we can have more intelligent discussion if we actually know the context and the content. I suspect that some of those steps, fees and forms are reasonable and some are outdated and only exist because the law was made pre-internet, pre-smartphone era.


The first link in the article is to a PDF that covers the issue with much more specific information.

https://ij.org/wp-content/uploads/2021/12/Barriers-to-Busine...


I skimmed the linked document and I didn't see the actual steps, did I miss those? Can you give me a page?

There are again tables about number of steps etc. I find that ridiculous.

It would be funny if the regulators respond by combining the steps though. Instead of 1. book sanitary checks 2. pay sanitary check fees, maybe it can be solved in one quick step of 1. booking sanitary checks and pay check fees


There is a sort of state by state summary at the end, about all the forms they had to fill in. Boston's is on 98. They're not counted specifically, but general steps.

It seems counter intutive but adding another agency (the "start a business" agency) might help. That group will get fed up with the process and since they're doing it repeatably they can see the issuses and perhaps force a fix. Most people go through this process once and there is little incentive to fix. (I had to go to the historical commision to get new windows a 2 month process.. it was a pain, but now I'm done I've never revisited)


Found it but they don't seem to specify what steps they find unnecessary.

I had to wade through 5 pages of fluff to get to the executive summary.

Then I noticed there are 138 more pages. Finally they actually just list the barriers by state - and each state is 1-2 pages (basically repeated over and over for each of the states) - much more useful.

Included among the heinous barries to freedom to live the american dream are things like "Hand washing regulations" and "Paying Tax".


I would eat at restaurants way less if hand-washing was left up to a restaurant’s discretion. I can’t be alone in this. And I wouldn’t be alone once we saw the rise in salads containing ass-to-hand-to-food-transmitted noroviruses.

But let’s say restaurant-goers power through the higher rate of stomach bugs, because the food is so worth it. There are a lot of jobs that are harder to do when you’re at home shitting[0] or, with some probability, dead.

So, you have to pay the price somewhere: the business pays (fee or lower demand), the government pays (eat the cost or deal with angry citizens or angry businesses), or the consumer pays (health or foregoing restaurants) etc.

But, ofc these folx rarely discuss many of the relevant trade-offs. Unless you were born yesterday, it’s obvious what they’re up to.

[0]: An assumption on my part. As a coder I’d be fine :)


Coders (especially the best coders) have a genetic immunity to ass-to-mouth transmitted noroviruses, or can at least shit from home just as efficiently as they can from the office.

Anyway some people are into that sort of stuff, and with the way things are these days, who am I to interfere with their freedom of speech and expression to marinade my burger patty in the toilet before they flush.


>if the complaint is about the number of pages.

The complaint is obviously not about the number of pages. Printing the booklet in a smaller font is trolling.

'Why did they complain about the number of pages then' argumentation is also trolling.

Semantic argumentation is great for making yourself look clever on the internet but achieves little else.


Don't you think that "opening restaurants takes 92 steps" is just as bad as argument? How do we know if those 92 are too many or too few? It takes 120 steps to setup ReactJS development environment, why would anyone be able to start a restaurant with only 92 steps?

That's really not semantic argumentation at all when the core argument is literally about the number of steps.

Yes, I see that the actual argument is about the complexity of the process but the person who argues that doesn't provide any information for us to judge if those steps are necessary or on. The used stats and numbers don't mean anything. What's the right number of steps for opening a restaurant?


I think that 'it takes 92 steps' in this case is just an analogy for 'the procedure is too complex' and that focussing on the number of steps and the 'correct' number of steps is reading the wrong thing into what's been said.

Basically it's an opinion - from a person that's completed the process - that the process is too complex and involves unnecessary (in their opinion) bureaucracy. That's the gist of the message and that's the intended takeaway. Debating as to whether or not there's a 'correct' number of steps is kinda adjacent to the point being made.


> but IMHO it's pretty fair to solve the problem by using smaller font if the complaint is about the number of pages

How could that possibly be fair, when it clearly violates the intent of the request? If anything that move just shows the maliciousness of the regulators.


Hey, it’s how to keep the government alive, why knock it?

Perhaps it is because when more than 10%-ish of economy is sapped for goverance overhead, it generally starts to suffer … badly.


A startup needs to disrupt this!

There used to be one called Intuit. I don’t particularly like that they’re essentially lobbying to keep tax laws and processes complicated.

The root cause is at the political level — at all three levels.


I remember reading a biography of a Navy Seal (possibly Rob O'Neil) and he tells about when he and his team were gearing up for a mission and choosing their kit and he described something called the "good idea fairy". Some senior person would come along and suggesting add a particular piece of kit as it was a "good idea", then another senior manager would suggest something else and on and on it would go until they would have so much kit to carry they wouldn't be able to carry out the mission. I think the layering on of each for or step is a bureaucratic version of the Good Idea Fairy.

There is an excellent book a Peruvian economist Hernando de Soto, The Mystery of Capital, that discusses these issues. He has a chapter on the number of steps it takes to open a business in Hati and Singapore (if memory serves me correctly). Hati requires thousands of steps and if done correctly 17 years to open a business legally. Singapore take a few steps and less that a week to open a business legally. This has broder implications to property rights and if countries prosper.

1) “In the matter of reforming things, as distinct from deforming them, there is one plain and simple principle; a principle which will probably be called a paradox. There exists in such a case a certain institution or law; let us say, for the sake of simplicity, a fence or gate erected across a road. The more modern type of reformer goes gaily up to it and says, 'I don't see the use of this; let us clear it away.' To which the more intelligent type of reformer will do well to answer: 'If you don't see the use of it, I certainly won't let you clear it away. Go away and think. Then, when you can come back and tell me that you do see the use of it, I may allow you to destroy it.'”

2) Maybe govts should waive the fees in favor of taking equity as payment. e: And a broader point: there are many more options for removing barriers than removing the regulations themselves. So, this focus on the regulations themselves is fishy. We could fund them with taxes, put businesses on payment plans, and most importantly, consolidate this administrative work (e.g. this is unrealistic, but imagine the efficiencies you could find, regulating all businesses in the US at the federal level. You might be able to get it all done with 1 form!)

3) Currently, being born into this mortal coil has burdensome[0] startup costs of >= $HospitalBill. I’d be down with achieving _that_ Right to Start.

[0] Souls sitting in Earth’s pre-game lobby remain there when their investors (parents) don’t have the capital to front them :-(


The OP starts to make clear why my home cooking is so much cheaper than restaurant food: The ingredients in my version of pizza cost less than $1 per pizza. For pork BBQ, that's about 25 cents per ounce, final, cooked, lean, ready to eat, with a meaty sandwich having 3 ounces.

So, I save on the money that otherwise has to go to paper shuffling, city bureaucrats, likely also lawyers, etc., all before hiring any workers to get the food ready for customers.

I like to think of current progress in computing and the Internet technology as keys to greater economic productivity, but tough to see easy applications of this technology to the context of the OP, other restaurants, many small businesses, etc.


> So, I save on the money that otherwise has to go to paper shuffling, city bureaucrats, likely also lawyers, etc., all before hiring any workers to get the food ready for customers.

Those costs to start up the restaurant add almost nothing to the cost of your pizza. What makes a restaurant pizza cost so much more than your home made pizza is the restaurant's ongoing costs, such as rent, wages and benefits, utilities, insurance, advertising, delivery, and many I've probably left out.

Doing a bit of Googling, I get that Domino's averages around 100 pizzas per restaurant per day. When I've went there there are typically maybe 3 employees visible plus drivers coming and going. Let's call it the equivalent of 5 employees at any given time. They are open 14 hours a day. If they are just paying Federal minimum wage that's a tad over $500/day in wages. That's $5/pizza right there.

More Googling tells me that the rent for an average sized restaurant in the US is about $5000/month, which would be about $160 per day, but a Domino's doesn't need as much space so let's call it $100/day. There's another $1/pizza.

That was assuming they are in one of the 15 states where the minimum wage is just the Federal minimum, and that rent was about average. I'd guess most on HN are in states with a higher minimum wage and higher rents.


Right.

I didn't say, suggest, or believe that the extra cost of restaurant food was due just or mostly to the initial, one-time costs of the startup.

Instead I wrote

> all before hiring any workers to get the food ready for customers.

So, those are the on-going costs you illustrated.

Also my main lament and summary remark was quite general covering both times and categories of small businesses:

> I like to think of current progress in computing and the Internet technology as keys to greater economic productivity, but tough to see easy applications of this technology to the context of the OP, other restaurants, many small businesses, etc.

Sure, small gains in "economic productivity" are visible, so I would revise that lament to "tough to see the desired big gains ...."


It better be time and money consuming opening a place with public health implications.

I mean, that sounds bad, but that report is from a libertarian organisation with an agenda, so they have a reason to paint it in a bad light. I wonder how many of these steps are incidental, and how many are really justified.

If I think about what it would take to open a restaurant here in Germany (a country which also has a reputation for bureaucracy to be fair) I think there are a lot of unavoidable steps:

Register a business, register with the chamber of commerce, and the tax office. Maybe also with town hall. Check if the restaurant is in accordance with the development plan. Apply for any exemptions/licenses if needed. You need certifications from the health department. You need to take steps to proove you don't have unreported employees. There are fire safety checks. You need toilets, but fortunately not parking spots (usually). And this is just scratching the surface.

But I think, unfortunately, many of these make sense and are unavoidable. And honestly, you can get help for many steps, and the time and money expended is not too big compared with, I don't know, the current rent for a restaurant in a good location.


I had a long quote here, but the report linked in the article [1] answers a lot of my gripes with the article itself.

The five categories of businesses they are focused on are:

- Restaurants

- Retail bookstores

- Food trucks

- Barbershops

- Home-based tutoring

----------------------------------------

[1] https://ij.org/wp-content/uploads/2021/12/Barriers-to-Busine...


It requires a license to be a barber but not a software developer…

Neither should require a license...

In general, the chances of you making someone sick or injured by developing software is very, very low indeed.

An unclean barber can spread lice and other diseases if they are unclean, not to mention that they are using sharp tools near someone's head ... or a razorblade on someone's face.

Do you want to trust that you'll not catch diseases or other things from the barber or would you rather be able to have some sort of license?

If you'd rather take the risk, so be it. I'd rather not.


I'm not gonna sit here and say the process and expense is at least some theoretical optimal level everywhere that exactly balances public interest with whatever benefits accrue to society from having more restaurants with lower barrier to entry, but this article is presupposing the point with "excessive." That is hard to quantify. It's not like there is no reason for these things.

I actually helped a friend open a restaurant in Long Beach, CA a few decades back and among the reasons for the expense:

- You're serving food, so there has to be some check that you're procuring food that isn't spoiled and you're properly storing and preparing it

- Anything communally served (i.e. buffet style) needs to have safeguards in place to ensure you're not creating disease vectors

- You're generating a bunch of biological waste and need to dispose of that properly

- The cooking process puts out a bunch of waste grease that needs to be trapped and kept out of the normal water disposal system so you're not clogging everyone else's pipes

- A kitchen is quite obviously a fire hazard and needs to comply with codes preventing fires

- If you're not providing your own parking lot, your customers are going to be parking on the street and someone needs to pay for that additional congestion to prevent externalities

There is no way to automate the inspection process, so humans need to do it, and I'm not gonna say these are super high-skill jobs, but code inspectors still need to be paid. What other way is there to do this except paying upfront before you have revenue?

So again, maybe this exact number of steps is excessive, maybe the in-person visits are excessive, maybe the expense is excessive, but simply enumerating them doesn't demonstrate that. What are the steps? What is on the forms? What is the purpose of these visits? How are these fees being spent?


I think there is a fundamental misalignment of incentives between the government and its citizens. Governments as an abstract entity might have an interest in thriving entrepreneurship and economic growth, but the individual bureaucrats they employ do not. And its those Bureaucrats that design and apply processes.

As a result, most western countries now have an ever growing apparatus of bureaucrats who are not accountable to the citizenship and who's sole reason for being is the facilitation of process. In order to increase their relevance and hence influence and paygrade, it is in their best interest to increase the amount of process and the role that process plays in everyday decision making.

What worries me is that I don't see any remedy to this. Germany, a particularly bad offender when it comes to process and red tape has been attempting "Bürokratieabbau" - bureaucracy reduction since 1997. As a result we now have a commission for bureaucracy reduction which manages several operating bodies for bureaucracy reduction, all with their own processes and guidelines.

I'm honestly worried that this might grow to a point of collapse.


It's logical for any entity to attempt to capture more resources. Thus a government wants more government. Bigger budget, more salaries, more bureaucracy therefore.

This is a great perspective that has allowed me to navigate society effectively

For example, when it comes to taxation the outcome is that certain kinds transactions are incentivized, leading to no tax, while no individual bureaucrat or politician or resident would seem to agree about the ability of not paying any tax, the aggregate tax revenue services collaborate with a tax filer and support that ability


Bureaucracy is a natural outcome of maturing processes.

It used to be easy to do things. But then business owners would do things that would make citizens say, "they shouldn't be able to do that." So rules/laws were made to prevent people from doing it.

You can go on a mission to reduce redtape, but the results will probably be temporary. Contrary to the way some people think, these regulations aren't put into place willy-nilly, they are the natural outcome of people cheating the system and causing others harm.

It's not just governments either. Anyone who has worked at a startup and a huge mega corp sees the difference in how easy it is to deploy something. Startups have no guards in place, while megacorps need sign-offs from various departments, etc.


Right, the rules were put in place to reduce bad behavior. The question is, did the government accurately predict the cost of the rules / red tape itself?

I think the steelman of the GP is that the red tape was not accurately predicted. Most citizens can probably agree "all else equal, we don't want a pub in the middle of a residential district open till 4am with drunkards wandering the streets". But did they also properly opening a local business should be so hard that each business effectively has a local moat, raising prices and reducing restaurant selection?

Also, the opinion that unresponsive bureaucracy needs to exist seems defeatist on the side of government regulation. Why can't we design better permitting processes that both ensure crazy pubs don't open in the middle of a suburb, and yet also make opening most normal businesses a 1-day affair?


> did the government accurately predict the cost of the rules / red tape itself?

Depending on the level of government involved: probably.

Economic analysis of laws/regulations are common requirements for governmental activity. As are after-the-fact analysis and comparisons to ensure a law/regulation is achieving its goal. It's part of the red-tape-for-red-tape system.


Can you offer examples at different levels of government where red tape accurately predicted the cost of the red tape? Not hypotheticals, but actual rules.

An adjacent question is when governments predict the cost of a particular program. I always say when that occurs their prediction is actually a floor and the program is going to actually cost prediction+.


A good example is upcoming regulation in California for emissions from small commercial vessels. California new oh well that this will simply put many charter fishing boats out of business because Engine upgrades don't exist for mini boats or vastly exceed their revenues

Fire escapes.

We know how much extra it costs to add a stairwell to a building design which will survive a fire for the period of time defined by building regulations.


They're also the result of businesses creating regulatory moats. All this red tape to open a restaurant is great if you have a restaurant and don't want competitors spinning up left and right.

> But then business owners would do things that would make citizens say, "they shouldn't be able to do that." So rules/laws were made to prevent people from doing it.

By "citizens", I assume you mean other business owners trying to keep new entrants out of the sector, or putting themselves in place to approve those that do.

There is an interesting "parable" [1] from the 70's that goes over this and lays it out for what it is, which is basically always a form of regulatory capture.

[1] https://www.nationalaffairs.com/public_interest/detail/the-p...


Bureaucrats report to (mostly) elected politicians (in the US). Politicians report to the public. The public complain about food poisoning, not about 92 forms to open a restaurant. The politician tells their bureaucrats to “do something” about all the food poisoning by under regulated restaurants.

The regulatory bureaucracy is a lagging, indirect response to bad behavior by previous individuals and businesses. It’s never going to absolutely prevent bad behavior just as speed limits do not actually prevent speeding, but it is a legal tool or cudgel to inhibit the behavior and punish it in retrospect. And that in turn is both to reduce the cost of government from dealing with responses to bad behavior and ensure the politicians get reelected.


None

> And that in turn is both to reduce the cost of government from dealing with responses to bad behavior and ensure the politicians get reelected.

And reduce the number of food poisoning incidents to some degree, of course.


I think that's how it should work - but unfortunately not how it does. Both Trump and Obama complained about what people would refer to as the "deep state". Here's a quote from Putin of all People describing the phenomenon:

I have already talked with one US President, and with another, and with the third - Presidents come and go, but the policy does not change. Do you know why? Because the power of the bureaucracy is very strong. The person gets elected, he comes with some ideas, and then people come to him with briefcases, well dressed and in dark suits, like mine, but not with a red tie, but with black or dark blue, and they begin to explain what he should do - and everything changes at once. This happens from one administration to the next.


I'm strangely curious about what the tie color indicates in this quote?

One guy's "Deep State" is another guys "let's protect all people regardless of their ethnicity/politics/genetics/religious faith". In a country (the US) where the executive can be elected by a minority of the population, having bureaucratic guardrails seems to be a good thing.

Also, difficult to take seriously any criticism from a guy who routinely poisons or jails his political critics or foes.

Neither Obama nor Trump had any experience managing a very large organization and it showed. Both thought they could just snap their fingers, sign an executive order, and it would just get done.

I do not think people appreciate how hard it is to get a given thing done across a large (100,000 people+) organization even when everyone claims to be aligned, everyone speaks the same language, and at the surface there is zero reason to believe anyone would act maliciously to prevent whatever "good thing" it is you want to accomplish getting accomplished. And no one, no where, is ever 100% aligned with whatever the dear leader/CEO/czar/caesar/chairman wants to accomplish.


Imagine you are a newly assigned teamlead - the projevt has an expert on databases that knows this system inside out - are you going to ignore his advice? This is exactly the same thing.

Why do bureaucrats have an incentive to make their own work harder? How do you explain then how easier is to do taxes in bureaucratic Europe compared with the USA?

I will say that the worst burocracy is created when private companies meddle with the government affairs.


Because that keeps them employed, plain and simple. Almost no self-preserving human being would optimize themselves out of a job without something better waiting in the wings. Creating more work and harder work does the opposite, it allows them more security.

Even if it doesn't mean they want to make more work (like how most developers wouldn't maliciously add bugs to create more work), it does mean the incentive to make less work without a way to preserve oneself is extremely low.


Bureaucrats can either spend their time inspecting the restaurants and imagining forms to make opening them easier or inspecting paper forms and answering "yes, sir" to some micromanager. Who decides what of those they will do is their bosses (usually, politicians).

If you go ask them what they prefer, you may be surprised. Or maybe not, if you go imagining they are humans.


"Government" is a metaphysical concept.

What people call "The Government", in this case, is the Municipal Corporation of Boston.

This corporation profits from a monopoly control over many aspects of people's lives and special legal privileges within its geographical boundaries.

Like any other human organization it's true "purpose" and "motivation" is the collective desires of the people that run and make up that organization. Which is, mostly, going to be:

Financing the life styles and political ambitions of the people running it. That is how it works once you strip away all the flowery language and idealism.

People get involved in city government because it benefits them. It may be a stepping stone in a career in bigger government. Maybe they are looking for stable income, cheap benefits, and solid pension. Or cushy job they can't get fired from. Or its social status; they enjoy having power over people's lives, they enjoy having their opinions matter and being perceived as a person of importance.

Lots of different motivations. The corporation's motivations are their motivations. Its purpose is their purpose.

> As a result we now have a commission for bureaucracy reduction which manages several operating bodies for bureaucracy reduction, all with their own processes and guidelines.

The first order of business for any bureaucracy is to ensure its own survival.

Nobody wants to eliminate their own well being. Everybody wants security in their job. And everybody wants more money and a promotion, for the most part.

With large very stable organizations like government corporations anybody that wants to make more money (ie: get a promotion) will usually have to wait for the guy above them to retire or quit, which can take years. Sometimes education can open doors, but mostly it's going to be people leaving the organization that have been there longer then you have. Things like seniority ensure there is very little opportunity for growth.

The main opportunity for growth for a government bureaucrat is laterally... Meaning new agencies or bureaucracies need to be created that they can move into and have seniority there.

So once a bureaucracy has secured its own survival the second order of business is to grow new bureaucracies.

Which is exactly the pattern we see in all governments.


>People get involved in city government because it benefits them. It may be a stepping stone in a career in bigger government. Maybe they are looking for stable income, cheap benefits, and solid pension. Or cushy job they can't get fired from. Or its social status; they enjoy having power over people's lives, they enjoy having their opinions matter and being perceived as a person of importance. Lots of different motivations. The corporation's motivations are their motivations. Its purpose is their purpose.

You listed many reasons, and built a long argument on the implications of these reasons. Perhaps this was an oversight but it’s worth mentioning that civic engagement for its own sake is a fairly natural instinct and is arguably more important than any of the other aforementioned factors.


I ran for mayor of Provo Utah under the slogan of "Disincorporate Provo"... I didn't win.

I don't think there's a misalignment at all, the complexities come when the governments try to build water tight systems.

For example, let's say that to do some specific job a person the law says a degree is required. Normally, a degree is something that a university gives to its successful students so it's shouldn't be that big of a bureaucracy to hire someone for that job, right?

firts, they start by simply taking the xerox copy of the diploma. Then someone starts hiring people without a diploma and forges a fake xerox copy and gets caught? To solve this, bureaucrats introduce a requirement for diploma registrations so they can check against fakes.

Congratulation, now you have an office visit step where you go show your original diploma.

Unfortunately, some people start showing fake diplomas. Once the bureaucrats catch on, they introduce a protocol with the universities to start checking the diplomas. Unfortunately, some universities say they can't accommodate that, others say they can do it moving forward but can't to for those who graduated more than 5 years ago. Also, some people studied abroad, others have their institutions merged or seized to exits.

Congratulation, now you have multiple ways to accomplish the same thing. You will need to fill the correct form.


What you describe is the exact reason we should question your very premise. "For example, let's say that to do some specific the law says a degree is required."

Why is the government in the business of requiring degrees for financial transactions? Maybe that's valid for a doctor, but it's certainly not valid for a hair dresser.


To be fair, parent mentioned "university", and I'm fairly certain that universities don't train hair dressers, so presumably he was thinking of things like engineers, lawyers, and medical professionals.

I also find the educational requirements for hairdressing to be rather perplexing.


Yep, it's very common to require certain degrees and qualifications to be able to sigh off projects and stuff in some industries. It's a way to make sure that a job is done properly without need for a thorough audit every time.

For certain things yes. But on a more fundamental level there's a fair question of "what's the role of government" and "how much does the government need to do".

I would for instance argue, that only professions where a negative outcome is irreversible should have government standards. E.g. if a surgeon or a civil engineer building bridges is unqualified, the outcome might be irreversible damage. If your cook or hairdresser suck, the market will take care of it.


I agree, just trying to illustrate how seemingly simple things can have very heavy implementations that are not necessarily bureaucratic and complex just for the sake of being bureaucratic and complex.

this phenomenon also happens within businesses and in a more bizarre fashion. look at all the layers of management a startup will slap on at some point in it’s life because it’s commonplace at other companies and Google. look at the processes like Jira, stand ups, sprint planning, etc etc that the management class will institute and defend because it creates work and meaning for their position.

The problem is not necessarily the individual bureaucrats. They're annoying and add unnecessary complexity/paperwork. It goes a level deeper than that...

The problem is entrepreneurial support organizations (typically organized as a "non-profit") that the government awards economic development grants to, who are then supposed to support the entrepreneurs. These are often incubators, accelerators and/or venture support/investment organizations. Universities sometimes fill this role as well.

These organizations take a MASSIVE cut of the funding to cover their "overhead" before any money goes to the entrepreneurs. The amount of the allotted government funding that goes to entrepreneurs to actually grow their business is tiny after the various "non profit" organizations get their hands on it.

I've seen state funded business plan pitch competitions that cost far in excess of $2M to put on their annual pitch event, with teams of 5+ employees "working" full-time on them. I've seen a party planner get paid $195k to put on a one-time demo day for 300 people. I've seen consultants get hired for $15k to put on a one-day sales workshop for founders. A successful founder paid $170k to give a speech at a demo day. Universities charging 53% overhead rates to run government funded programs. Program directors paid $200k+ to work on an accelerator that runs for 3 months of the year. I could go on and on.

All of this was government funded in the name of "economic development." How many of us on HN could start a brand new business if we got even a fraction of this funding instead of wasting it on pomp and circumstance that masquerades as economic development?

I guess the bureaucrats could/should realize this is a waste and put a stop to it, so perhaps it is back to being their fault. But these "non profit" orgs whose mission is to "support entrepreneurs" have no qualms about pulling up to the trough of government fundings and sucking it dry before it goes to actual entrepreneurs...

(Source: I've seen this spending first-hand since I work at once of these places, which is why I'm posting this under a newly created alt account. Trying to do my tiny part to stop it, but it's systemic and hard to change.)


This is all absolutely true. "Economic development" is a weird world.

There is a logic: elected officials want to be seen as supporting new business growth but of course can't literally invest taxpayer money in seed rounds. It's not reasonable or sane, of course, but that's why it happens...

Anyways, I think that sort of thing is mostly in the past by now? I don't see it happening much around here anymore. Perhaps there's a new grift.


Keep in mind that a heavy burden on opening new restaurants also serves all existing restaurants. That is, if you've an extant operation, barriers to entry are in your own interest.

This makes the constituency for strong regulation not only all diners, but all existing restaurants, with the constituency against strong regulation being whomever happens to be currently trying to open a new restaurant in the area.

Balance of power goes to obstruction.

See also Mancur Olsen's classic "The Logic of Collective Action" (both a short paper which captures the essence, and a book which dives into greater detail and more examples).


> Governments as an abstract entity might have an interest in thriving entrepreneurship and economic growth, but the individual bureaucrats they employ do not. And its those Bureaucrats that design and apply processes.

This is exactly same in corporations - they are also full of bureocrats.

I can spend 5 grand on AWS rltomorriw and noone will raise an eyebrow

but we arent allowed to get a rmmmtablet to test the application qewe are developing actually works as intended


Maybe it's the real reason Rome fell?

People couldn't get the permits required to do the work to fix the problems that needed fixing, or it was just easier to just go start over in a place that let you raise your goats or whatever in peace without needing to fill out 92 forms for each one.


US has built much of it's reputation around being business friendly. How is "92 Steps, 22 Forms, 17 Office Visits, and $5,554 in 12 Fees" being business friendly?

Is US in the process of becoming a socialist bureaucratic country?


When I see that figure I think "that's all? That's what these business owners are complaining about, a month of a living wage salary? What crybabies."

I find this very concerning in an American city.

In The Mystery of Capital: Why Capitalism Triumphs in the West and Fails Everywhere Else by Hernando Desoto; He makes mention of the bureaucracy overhead in countries that fail at capitalism. Sounds like America needs some house cleaning in places.

My sad observation however is that normal people try to fix things by adding on. It takes quite a bit of smarts to remove things from a system and make it work better. The only case I have heard of is New Zealand re-wrote their tax code to 12 (?) pages or something like that 30 years ago. I wonder how big it is now?


I first read it as “opening a rust-aurant…” lol

At some point in economic decline, the business concepts of attendants pumping-gas-aaS and people shining-shoes-aaS become no longer widely distributed and profitable. Customers don't make long term investments in commodity -aaS businesses and when the cost exceeds the value they very quickly leave, and when enough leave the -aaS business folds.

It seems likely we are nearing that point for many business models. Small scale retail, small scale restaurant. Even large scale retail is nearly dead, see the dead mall situation.

It does seem somewhat ridiculous to have an ultra short term relationship with a servant to have them cook assembly line fashion, generally mediocre, food for you at enormous expense with numerous layers of middlemen in between.

Certainly restaurants were an extremely small fraction of total caloric intake for the majority of history; there just wasn't enough excess wealth floating around for nonsense like that. Soon, as permanent economic decline continues, we will go back to generally not having restaurants. As always, people will adapt or perish, and usually they adapt.

The future is always unevenly distributed and Boston may just be a little further along.


Many of these fees are not for a typical situation. For example, digging into the Minneapolis fees, one finds that $8,275.05 of the $13,972.68 total is for the Sewer Availability Charge described as:

> ... a one-time fee that communities pay to Metropolitan Council Environmental Services (MCES) when a residence or business connects to the metropolitan disposal system for the first time. [0]

If one started a restaurant in a previously used restaurant space, my sense is that many of these large fees would be essentially zero. Still there is a lot of licensing and inspecting.

[0] https://www2.minneapolismn.gov/business-services/licenses-pe....


This is pretty much the case in every country though. Tbf my dad has made a business of acquiring distressed restaurants and improving their profitability. In most cases, the suckers are first-time restaurant owners who viewed it as a side hustle rather than a full time job.

In most cases, it costs about 4x as much to open a restaurant than to acquire a distressed one. Anecdotally, a restaurant that was built with a cost of about a million bucks (local currency) in a 500 sq ft place (expensive city), was acquired by him for about 50k, and is now back to clocking about 1.5 million in revenue.


Barber Schools and License Requirements in Rhode Island

1. Graduate from a 1500-Hour Rhode Island Barber Training Program

2. Submit a Rhode Island Barber License Application

3. Pass the Rhode Island Written and Practical Licensing Exams

4. Start a Career in Rhode Island’s Barbering Industry

5. Renew your Rhode Island Barbering License Biannually

https://www.barber-license.com/rhode-island/


Try African hair braiding. In many states simply to braid hair requires a 1000 hour cosmetology license. To braid fucking hair. Never once in my life heard of anyone dying or even getting sick because of a bad hair braider.

https://www.bostonherald.com/2021/02/05/time-to-loosen-hair-...


NIMBYism drives things like this. Sure, we abstractly want fewer regulations for the restaurant 12 blocks away. As long as you can keep strict regulations on the empty retail space below your apartment, the tight parking situation on your block, or the crime rate in your neighborhood.

None

Boston's Cocoanut Grove nightclub fire[1] claimed 492 lives in 1942, so I am not surprised that the city imposes many checks on new restaurants.

Neither the headline, the article, nor the linked Institute for Justice report[2] list the specific steps, forms, visits, or fees. It is hard to know which are superfluous, overpriced, or excessively burdonsome. The report defines "steps" on page 17 (PDF page 21):

> We calculated this metric by totaling the discrete tasks an entrepreneur must complete to start each of the business types. Tasks we counted as steps include but are not limited to: filing a form or application, submitting supporting documentation, scheduling and attending meetings and inspections, and completing ancillary requirements like training or zoning checks.

Of the five business types in 20 cities studied, the report lists fees only for starting a restaurant in Minneapolis. Totalling $13,972.68, the fees are LLC filing: $155, Trade name registration: $50, Building plan review: $1,399.13, Building permit: $2,242.50, Plumbing permit: $207, Mechanical permit: $250, Electrical permit: $251, Sign permit: $156, Sewer availability charge: $8,275.05, Background report: $8, Restaurant license: $535, Food plan review: $310, Certified Food Protection Manager (CFPM) training: $99, and CFPM certificate: $35.

We can compare the roughly $14,000 in startup fees (or just $5,554 in Boston) with the $375,500 median cost of starting a restaurant (according to a 2018 survey[3] by RestaurantOwner.com). I don't think those fees discourage entrepreneurs from opening restaurants.

I agree with the report's overall conclusion: cities should make it cheaper, make it faster, and make it simpler.

[1] https://en.wikipedia.org/wiki/Cocoanut_Grove_fire

[2] https://ij.org/wp-content/uploads/2021/12/Barriers-to-Busine...

[3] https://www.restaurantowner.com/public/Survey-How-Much-Does-...


I feel like a lot of these problems would be sorted by having time limits of (say) 10 years for all laws in an area. If someone actually looked at all those requirements, forms etc as a whole, I bet a lot could be combined or are covering the same ground. But no one ever does.

I also think restaurants can be a bad example:

* Everyone wants to open them and there is no special qualification for doing so

* They can easily make a lot of people sick

* They employ kids, informally qualified staff, low wage workers and immigrants making it easy to for-see all sorts of abuses or issues especially in a demanding physical job with tiny profit margins

* They often want to serve alcohol which is a socially complex, rightfully regulated activity

* They require on-going management, not just "did you buy the right kit and hire the right person" but are you actually cleaning everything everyday correctly etc?

They're a mess of big risks and poor management and no funding. And customers have no idea what they're getting until 24h+ later when they're bent over a toilet...


For a long while, I theorized that most entrepeneur types who were complaining about government inefficiency were a bunch of entitled whiners; most were already starting from a place of privilege and were confusing mere necessary annoyances with true hardship.

Then there came an opportunity, and I started my own web design business. I learned something important.

I was right. It's really not that bad, and as many people have suggested, this red tape was put into place for reasons. I admit it's frequently annoying, but in no way is it a meaningful barrier to someone who has a dream and really wants to work for it.


What red tape exists for a web design business? At the most basic level, you can just work and charge. Maybe register a basic business name for $80 or whatever. If more successful, register a company and handle taxes a bit differently. Is it different where you live?

Florida, so there's dealing with our sunbiz stuff. Taxes got weirder this year because there are now increased reporting requirements for subcontractors, etc.

At my last apartment, we got a new neighbor who ran a food truck and dumped the food truck's trash in our apartment's trash bins.

This obviously introduced many issues. The (~6 very large) bins were always full by 3 days after pickup and then overfilled all over the back of the complex for the rest of the week. Rodent and especially ant/fruit fly issues exploded. The smell was atrocious. The bins were directly behind our kitchen door, and we didn't have AC, so our kitchen door had to stay closed. The kitchen door was key to the airflow that would naturally cool the apartment, so the entire apartment was miserable.

Worst of all, the neighbor did not take any of the bins to the curb each week, was unresponsive, and our landlord was predictably unhelpful. For many weeks I patched the issue by hauling this guy's business trash to the curb every single morning (which is a lot more work, and much more unpleasant, than it perhaps sounds like).

Before that experience, I would probably see rules like "food trucks must file a form proving they have a legal place to dump their refuse" and consider it to be absurd red tape.


Well past time to go to the city inspector. Or refuse to haul the trash entirely.

> Well past time to go to the city inspector.

"Our neighbors have a lot of trash" is not a complaint that a city inspector is going to take seriously, and in any case our city was very landlord-friendly/human-hostile. In most cities waiting for the leas to be up and then moving out is always easier...

We resolved this by threatening the neighbor to go to the office that permitted his food truck.

If food truck regulations didn't exist, we would have been SOL until the lease was up.

> Or refuse to haul the trash entirely.

This was an impractical option.

On an 85 degree day, our apartment would stay below 75 (and below 70 until late afternoon close to the end of the workday) if we kept the large front windows open, the kitchen door open, and some well-placed fans. It would heat up to 85 very quickly if you closed off the airflow. Working in 85 degree heat is highly unpleasant.

To say nothing of the rats and fruit flies/ants, which were impossible to keep out of the apartment even when we kept the doors and windows closed.


> Our neighbors have a lot of trash" is not a complaint that a city inspector is going to take seriously

Well, that's the root of the issue.


Sure, but in our case, it was helpful to be able to appeal to (apparently now controversial?) food truck regulations rather than reform a bureaucracy that the entire rich & connected rentier class would likely fight tooth and nail to keep unreformed.

There should be a mechanism to effectively resolve this type of conflicts. Regulations are usually too heavy handed or toothless.

There is a way to resolve things without the heavy hand of law enforcement/courts/the state, but it requires those options as a backdrop:

1. You have a conversation and politely ask as a neighbor. Maybe mention it a couple times to make sure the point gets across.

2. If that doesn't work, you research the regulation and have a second conversation explaining the issue in legal terms instead of neighborly terms.

3. If that doesn't work, you have a conversation and leave a note explaining that you don't want to cause trouble but that you will report to the city.

4. If that doesn't work, you -- at last -- get the city involved.

Without regulation, step 3 has no teeth. And you only get to step 3 if steps 1-2 fail, so the premise here is that simply asking isn't going to help anyways.

Most legal disputes can be handled amicably without getting the state or courts involved when it's clear who is in the right. But the law has to exist first, or else the abusive/negligent party will just continue to ignore the situation.


Exactly. City DGAF when some rando being sloppy with his trash. But when it's a business they're happy to enforce because enforcement leads to fines.

> "Our neighbors have a lot of trash" is not a complaint that a city inspector is going to take seriously, and in any case our city was very landlord-friendly/human-hostile.

Unfortunately if this is the case, I imagine it would still be the case even if food truck vendors were forced to submit a form testifying they had proper disposal arranged. As a thought-experiment, I imagine if this food truck was dumping his garbage in the mayor's garbage-bins, that they would find a way to make him stop with existing laws on the books.

There are usually laws on the books that could be used that simply are not enforced. Many jurisdictions have (by)laws about citizens being allowed the "private enjoyment" of their property, and you could easily claim that's infringed on here for the reasons you laid out. Public nuisance laws are also, by design, incredibly broad.

My point is that I believe it's a problem of enforcement and political will; not of letter of the law.

Where I am from (Canada), the correct remediation would be to take your landlord to the tenancy courts where you could represent yourself (i.e. not need a lawyer), but that's still undeniably a huge pain for a rough situation. I'm glad you're in a better spot now.


Yeah, it's a matter of power dynamics and enforcement rather than the letter of the law.

Renters are low class and have very little political power.

Fortunately for us, food truck operators in that city are also low class and also have very little political power.

Asserting our rights against a neighbor or landlord as renters was difficult. But asserting our rights as a residential citizen against a food truck operator was much easier (or, at least, the neighbor perceived that this would be the case and acquiesced).


That's a failure of code enforcement. I could have our local code guy on site in under 24 hours with complaints like yours. And if I could get lucky enough to actually snag a picture of a rodent, good god, all hell would break loose. Lots of things are just a ticket, but once their are rats, the real enforcement comes into play. That's what it took to get rid of a nuisance property down the street from us. They wouldn't do too much until we showed them a picture of a rat. In a matter of months they condemned the property and took it by force (the owner could not or would not fix the problem himself). Bulldozed it, sold the property to a new owner, and ta-da! It's now a nice, clean little house.

It's good to hear that your jurisdiction takes rodents seriously!

If a picture of a rat could get a building condemned in all jurisdictions, NYC would be leveled by the end of the week ;-)


Sure, there definitely has to be some context there. Where I live we don't have subways :). Smallish city, rats are rare, especially in the residential neighborhoods.

Nice story. Laws and regulations are broken all the time, but only used/prosecuted very rarely when the circumstances are egregious and the parties are pissed. E.g. violent criminals in jail have committed 10-30x more violent crimes than the single one they have been convicted for. Similarly most minor infractions go completely unnoticed and unreported because no one cares. The laws are are there to make things prosecutable and punishable. But they are not there. You can operate many businesses completely outside the law without running into any problems as long as you are courteous, unnoticed, and do no harm. You respect the laws in spirit, but not in practice. E.g. you don't do all the paper work, but you also are a good citizen and respect the rules in spirit if not in practice.

Yeah. One of our other neighbors ran a tutoring side business out of her apartment, which was technically illegal but of course didn't bother anyone and went unnoticed.

Often times you see rules that are broad, but really intended for a specific thing. Like the example you gave, making it illegal to run a business from a private residence. That rule was never intended for the tutor, it was intended for the noisy neighbor running a mechanic shop out of their garage.

>You can operate many businesses completely outside the law without running into any problems as long as you are courteous, unnoticed, and do no harm.

The problem with this is that if you're doing it enough to make a living off of (i.e. not a side gig) it makes you a massive target for enforcers looking to issue fines. And there's always the Karen who'd rather narc on you than politely ask you not to do something that you didn't even know was pissing them off.


> it makes you a massive target for enforcers looking to issue fines

True, but you might actually never get close to the top of their pile of priorities.


Sounds like your neighbor did have a legal place to dump refuse so adding that rule wouldn't have helped, and then everyone in Boston would have a 93rd step in the process.

I've spent 2 years trying to get permission to have electricians put wire back into conduit that is already there in a building I own.

Saturday thieves broke into my outdoor containers (because I can't get an occupancy permit) and stole over $20,000 worth of stuff. I can't install security lighting and security systems without power to run them!

This stuff is really getting to me and I feel like I'm in an Ayn Rand book.


> Sounds like your neighbor did have a legal place to dump refuse

Well, no. After he stopped using our residential bins, he started dumping in city trash cans, was fined, and then ultimately paid for use of a dumpster.

> so adding that rule wouldn't have helped

He wasn't aware that either of his illegal dumping methods were illegal, and changed his behavior when he was informed (in the second case by a fine). So a form probably would have, in fact, prevented the situation from happening.

> and then everyone in Boston would have a 93rd step in the process.

I probably spent 40 hours on this issue. Much of that time highly unpleasant (cleaning out rodent traps, taking out cheap trash bags that would break and make a mess, spraying down gross trash bins and the back sidewalk, etc)

A one page online form that takes 5 minutes to fill out, for every food truck in the city, consumes perhaps 20 hours of time on the high end. So this one event I experienced already pays a net 20 hour profit to society.

I'm not the only one who has had issues with food truck trash disposal -- it's actually a fairly common issue for cities and one of the primary sources of complaints my city received about food trucks. A quick google search shows that other cities have similar issues and some even ban food trucks because of trash issues.

I'm sorry about your building code issues, that sounds very annoying and unfair, but only Ayn Rand could complain about filling out forms when a business is literally trashing someone's home ;-)


Maybe the difficulty and red tape involved with starting businesses results directly in having to cut corners in other areas.

People only have so much bandwidth, and forcing someone to do a bunch of pointless stuff doesn't do anyone any good.

Maybe your city should just make sure there are enough sanitation resources that the ones you are complaining about aren't overloaded.


The thing is, red tape shouldn’t be there to enforce compliance. He could have done that even if he’d paid the fees, which maybe he did?

Seems like a separate issue of your neighbor not being very considerate and dumping (illegally?).


> Seems like a separate issue of your neighbor not being very considerate and dumping (illegally?).

Refuse externalities are a systemic issue for food trucks. They were the #1 reason for complaints about food trucks in my city. There are news articles about beach towns banning food trucks and an article about Portland considering a ban in certain areas because of trash issues. This case was egregious but the problem is not uncommon.

> The thing is, red tape shouldn’t be there to enforce compliance. He could have done that even if he’d paid the fees, which maybe he did?

He went on to dump in city trash cans (illegally), was fined, then arranged for a dumpster. He claims, and I believe this is true, that he didn't know either residential or city trash was off-limits. (I believe it is true because getting away with illegal dumping when done intentionally is super easy... you only get caught when you do it in broad daylight in front of a cop because you don't know it's not allowed.)

Given that issues with trash from food trucks are predictable and known, simply asking for proof that the food truck owner has access to a dumpster or other waste management option seems pretty reasonable. If the food truck owner has a proper waste management plan then describing it should take a few minutes max ("I am paying XYZ to use the dumpster located behind 123 Main St."). If they don't have a plan then this is a net positive for them because they'd almost certainly otherwise end up with either fines or a revoked license.

Even assuming a 1/200 success rate at reducing illegal dumping, requiring a waste management plan would cost 20 hours (amortized over hundreds of people) and save 40 hours (amortized over 1 person). The actual savings are probably much higher because 1/200 is unrealistically low -- I'm willing to bet most illegal dumping of food truck waste is not intentionally illegal.

Why is it incumbent on the rest of society to subsidize food truck owners at the tune of 2x time?


> red tape shouldn’t be there to enforce compliance

Thats like.. The only purpose of red tape?


Red tape is a completely separate thing from regulation.

Red tape is by definition, arbitrary, purposeless, and slows things down without any beneficial effect.


What may matter most is how these barriers are negotiated.

Do people really need to be protected from barbers with limited training or could that be handled with disclosures? And how are violations discovered and resolved. In my case I started cleaning houses for money and had completed hundreds of cleanings by the time the city found out and let me know that license fees were due for that activity. The city insisted on full back payment of all licensing along with late fees and there was no option for negotiation, just the requirement that someone who was cleaning houses for money should suddenly cough up a couple of thousand dollars. Not only was a large payment required but records needed to be sorted out which ended up generating two long and tense visits to offices downtown.

Of course some regulations are needed on businesses, but these regulations should be put in place for robust reasons, regularly reviewed, and enforced with care and compassion and options for forgiving unpaid fees in return for present and future compliance.


> it’s nearly as bad in San Francisco

Goes on to report San Francisco is 4x the cost in Boston. Really?


Sapiens volume 2 graphic novel is a nice tangent to this topic if one is looking for further thoughts on these sorts of topics.

People have said it’s a bit preachy, but I prefer to consider it thought provoking.


Having single payer healthcare would've helped me a lot when I was looking to start my own business. Without it it makes the personal savings runway too short.

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